F5F Stay Refreshed Hardware Desktop Problem with RAM module

Problem with RAM module

Problem with RAM module

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HannahGG
Member
148
08-30-2022, 10:05 PM
#1
I have an Asus Z790-E Gaming WIFI and a T-Force Delta DDR5 2x16 6400Mhz ram kit. I spotted an issue because of a small error. A few weeks back I noticed one of the RGB lights wasn’t syncing with the other parts, so I didn’t pay much attention. Recently, while checking Task Manager, I saw only 16 sticks instead of 32 and it mentioned just one DIMM slot was used. I confirmed this in BIOS too—it’s consistent. Today I tried swapping the slots and got a 55 POST (“Memory Not Installed”). I thought both the slot and stick might be faulty. I put them back in and it worked again, but I’m worried something was damaged. I only tested one working stick and still got the same issue. Luckily, it fixed itself now with just one stick. I’d really appreciate some advice on troubleshooting this safely without causing more problems.
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HannahGG
08-30-2022, 10:05 PM #1

I have an Asus Z790-E Gaming WIFI and a T-Force Delta DDR5 2x16 6400Mhz ram kit. I spotted an issue because of a small error. A few weeks back I noticed one of the RGB lights wasn’t syncing with the other parts, so I didn’t pay much attention. Recently, while checking Task Manager, I saw only 16 sticks instead of 32 and it mentioned just one DIMM slot was used. I confirmed this in BIOS too—it’s consistent. Today I tried swapping the slots and got a 55 POST (“Memory Not Installed”). I thought both the slot and stick might be faulty. I put them back in and it worked again, but I’m worried something was damaged. I only tested one working stick and still got the same issue. Luckily, it fixed itself now with just one stick. I’d really appreciate some advice on troubleshooting this safely without causing more problems.

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Lasersoft120
Member
156
08-30-2022, 11:29 PM
#2
The primary issue appears to be a nonfunctional stick requiring return. A frequent workaround for memory slot problems involves checking the CPU cooler mount—such as ensuring it's not misaligned, overly tight, or loose.
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Lasersoft120
08-30-2022, 11:29 PM #2

The primary issue appears to be a nonfunctional stick requiring return. A frequent workaround for memory slot problems involves checking the CPU cooler mount—such as ensuring it's not misaligned, overly tight, or loose.

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darksoup
Member
127
08-31-2022, 12:19 AM
#3
It's possible various factors could affect the stick, even with a functioning PC. Consider checking for physical damage, loose connections, or environmental issues.
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darksoup
08-31-2022, 12:19 AM #3

It's possible various factors could affect the stick, even with a functioning PC. Consider checking for physical damage, loose connections, or environmental issues.

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_Geqr_
Senior Member
554
08-31-2022, 11:35 AM
#4
It's not unusual for a stick to die suddenly.
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_Geqr_
08-31-2022, 11:35 AM #4

It's not unusual for a stick to die suddenly.

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SimoSchau
Junior Member
6
08-31-2022, 02:18 PM
#5
The RGB remains functional while the stick isn't detected because the system can identify color elements independently of the stick's presence. If a stick were truly absent, all related features would likely disappear too.
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SimoSchau
08-31-2022, 02:18 PM #5

The RGB remains functional while the stick isn't detected because the system can identify color elements independently of the stick's presence. If a stick were truly absent, all related features would likely disappear too.

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STQZ
Member
162
09-08-2022, 09:35 AM
#6
I’m not familiar with the technical specifics of memory construction, but DDR5 modules have a lot of circuitry, especially with their own power management. It’s possible the RGB LEDs work even if other components are damaged. Fixing it is straightforward: if the PC won’t boot, the part in the PC is likely faulty. Ideally you’d try it on another system, but that might not be feasible.
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STQZ
09-08-2022, 09:35 AM #6

I’m not familiar with the technical specifics of memory construction, but DDR5 modules have a lot of circuitry, especially with their own power management. It’s possible the RGB LEDs work even if other components are damaged. Fixing it is straightforward: if the PC won’t boot, the part in the PC is likely faulty. Ideally you’d try it on another system, but that might not be feasible.

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jokers91
Junior Member
4
09-08-2022, 10:53 AM
#7
The RGB lights use their own circuit to avoid drawing extra power from the RAM.
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jokers91
09-08-2022, 10:53 AM #7

The RGB lights use their own circuit to avoid drawing extra power from the RAM.

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xomissxo
Junior Member
34
09-27-2022, 01:33 AM
#8
No issue at all. The same 16GB stick with identical latency works just fine with a 32GB unit.
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xomissxo
09-27-2022, 01:33 AM #8

No issue at all. The same 16GB stick with identical latency works just fine with a 32GB unit.

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RattenFanger
Member
199
10-13-2022, 02:30 PM
#9
Usually, when you file a return, they request the entire item instead of just one part.
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RattenFanger
10-13-2022, 02:30 PM #9

Usually, when you file a return, they request the entire item instead of just one part.

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leMozaiek
Member
173
10-20-2022, 05:44 AM
#10
When mixing kits, there is always at least a little risk of problems, especially if they are not from identical kits.
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leMozaiek
10-20-2022, 05:44 AM #10

When mixing kits, there is always at least a little risk of problems, especially if they are not from identical kits.

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