Problem with PC hard crashing
Problem with PC hard crashing
My computer frequently crashes. I have to power it off completely and restart it, but it won’t fully boot. The fans spin, yet nothing else functions—screen responsiveness is poor, keyboard and mouse don’t work. This happens for about 30 minutes to a couple of hours, after which it randomly restarts. A screenshot shows the CPU, GPU, RAM usage at the time of the crash; it doesn’t display a blue screen.
My system details:
Processor: AMD Ryzen 5 2600
Graphics Card: Nvidia GTX 1660-Ti
Drives: Pcie SSD 512GB, Seagate Barracuda 1TB (2016)
Ram: Corsair Vengeance LPX DDR4 3000 C16 2x8GB
PSU: cx550m
See the image at the provided link.
For more details, refer to the additional resources linked.
It seems like Event 41 is influencing the outcome, though other events might also appear. There are no notable entries in Critical or Error sections. Maintaining a dust-free system is important. What BIOS version are you using? Your temperatures look normal and well-regulated from the screenshot you shared. I noticed an R7 1700 model would fail at around 70°C, but that doesn't seem to happen with your setup.
All the critical events are identical, just a lot of them.
Here’s the link: https://imgur.com/a/zSkZdYw
I haven’t cleaned it recently; I’m planning to use compressed air today.
My current version shows:
SMBIOSBIOSVersion
P3.30
Review those other errors on Google or similar platforms near the power off crash to determine if there’s any relevant information.
I assumed you meant to ask about the motherboard.
Updating the BIOS during unstable power situations can be risky, as a crash while loading the motherboard might prevent a proper installation. It’s better to check whether the latest BIOS version still supports your CPU. Especially with 3xx chipset boards, newer revisions often improve RAM compatibility and CPU microcode support.
If you plan to use prime95, keeping track of temperatures and power usage might assist in identifying the root cause of these problems.