F5F Stay Refreshed Hardware Desktop Problem with Microsoft Multipoint Services – Second monitor isn't recognized as a separate station

Problem with Microsoft Multipoint Services – Second monitor isn't recognized as a separate station

Problem with Microsoft Multipoint Services – Second monitor isn't recognized as a separate station

I
iZacksS
Member
174
11-18-2016, 04:40 AM
#1
Hello everyone, I hope everything is going well with you. I'm currently dealing with a problem using the Microsoft Multipoint Services app on my Windows 10 PC with an extended monitor. I need to create two separate user accounts so both people can use the machine at the same time, each with their own display, mouse, and keyboard. I turned on Multipoint Services through the Control Panel, but when I open the app and go to the 'Stations' section, only the main PC appears—my second monitor isn't showing up as a separate station. This prevents me from setting up the second account properly. I followed the instructions in the Microsoft guide: https://learn.microsoft.com/en-us/window...-a-station. I'm asking for advice on how to fix this so both users can run independently on one CPU, each with their own monitor setup. Could you help clarify how to make the second station appear correctly and suggest any needed adjustments or drivers? Your guidance would be greatly appreciated! Thank you!
I
iZacksS
11-18-2016, 04:40 AM #1

Hello everyone, I hope everything is going well with you. I'm currently dealing with a problem using the Microsoft Multipoint Services app on my Windows 10 PC with an extended monitor. I need to create two separate user accounts so both people can use the machine at the same time, each with their own display, mouse, and keyboard. I turned on Multipoint Services through the Control Panel, but when I open the app and go to the 'Stations' section, only the main PC appears—my second monitor isn't showing up as a separate station. This prevents me from setting up the second account properly. I followed the instructions in the Microsoft guide: https://learn.microsoft.com/en-us/window...-a-station. I'm asking for advice on how to fix this so both users can run independently on one CPU, each with their own monitor setup. Could you help clarify how to make the second station appear correctly and suggest any needed adjustments or drivers? Your guidance would be greatly appreciated! Thank you!

D
Donald_Trumpz
Member
246
11-18-2016, 11:09 AM
#2
Relocated to Troubleshooting section
D
Donald_Trumpz
11-18-2016, 11:09 AM #2

Relocated to Troubleshooting section