F5F Stay Refreshed Power Users Overclocking Problem with Intel Extreme Tuning Utility Not functioning properly

Problem with Intel Extreme Tuning Utility Not functioning properly

Problem with Intel Extreme Tuning Utility Not functioning properly

F
FelixYT_
Member
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77
05-05-2022, 09:17 AM
#1
Hey guys! I have seen some tutorials on how to oc CPU and Intel HD Grapahics, but when I try to install XTU, it fails and says "tried to install onan unsupported platform," Here is the .txt log:
[0698:09E8][2016-08-01T10:08:21]: Burn v3.6.2803.0, Windows v6.1 (Build 7601: Service Pack 1), path: E:\Users\J4\Downloads\XTU-Setup-exe.exe, cmdline: ''
[0698:09E8][2016-08-01T10:08:21]: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]'
[0698:09E8][2016-08-01T10:08:21]: Setting string variable 'WixBundleLog' to value 'E:\Users\J4\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20160801100821.log'
[0698:09E8][2016-08-01T10:08:21]: Setting string variable 'WixBundleOriginalSource' to value 'E:\Users\J4\Downloads\XTU-Setup-exe.exe'
[0698:09E8][2016-08-01T10:08:21]: Condition 'VersionNT >= v6.1' evaluates to true.
[0698:09E8][2016-08-01T10:08:21]: Setting string variable 'WixBundleName' to value 'Intel Extreme Tuning Utility'
[0698:09E8][2016-08-01T10:08:22]: Detect 3 packages
[0698:09E8][2016-08-01T10:08:22]: Detected package: SSCERuntime_x86_ENU.msi, state: Absent, cached: None
[0698:09E8][2016-08-01T10:08:22]: Detected package: SSCERuntime_x64_ENU.msi, state: Absent, cached: None
[0698:09E8][2016-08-01T10:08:22]: Detected package: XTU_Setup.msi, state: Absent, cached: None
[0698:09E8][2016-08-01T10:08:22]: Detect complete, result: 0x0
[0698:09E8][2016-08-01T10:08:25]: Plan 3 packages, action: Install
[0698:09E8][2016-08-01T10:08:25]: Setting string variable 'WixBundleLog_SSCERuntime_x86_ENU.msi' to value 'E:\Users\J4\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20160801100821_0_SSCERuntime_x86_ENU.msi.log'
[0698:09E8][2016-08-01T10:08:25]: Condition 'VersionNT64' evaluates to true.
[0698:09E8][2016-08-01T10:08:25]: Setting string variable 'WixBundleLog_SSCERuntime_x64_ENU.msi' to value 'E:\Users\J4\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20160801100821_1_SSCERuntime_x64_ENU.msi.log'
[0698:09E8][2016-08-01T10:08:25]: Setting string variable 'WixBundleRollbackLog_XTU_Setup.msi' to value 'E:\Users\J4\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20160801100821_2_XTU_Setup.msi_rollback.log'
[0698:09E8][2016-08-01T10:08:25]: Setting string variable 'WixBundleLog_XTU_Setup.msi' to value 'E:\Users\J4\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20160801100821_2_XTU_Setup.msi.log'
[0698:09E8][2016-08-01T10:08:25]: Planned package: SSCERuntime_x86_ENU.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: Register
[0698:09E8][2016-08-01T10:08:25]: Planned package: SSCERuntime_x64_ENU.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: Register
[0698:09E8][2016-08-01T10:08:25]: Planned package: XTU_Setup.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0698:09E8][2016-08-01T10:08:25]: Plan complete, result: 0x0
[0698:09E8][2016-08-01T10:08:25]: Apply begin
[0F1C:0B08][2016-08-01T10:08:27]: Creating a system restore point.
[0F1C:0B08][2016-08-01T10:08:55]: Created a system restore point.
[0F1C:0B08][2016-08-01T10:08:55]: Caching bundle from: 'E:\Users\J4\AppData\Local\Temp\{f7b6df06-f98d-42d1-a319-3a1040d57ea2}\.be\xtu-setup-exe.exe' to: 'E:\ProgramData\Package Cache\{f7b6df06-f98d-42d1-a319-3a1040d57ea2}\xtu-setup-exe.exe'
[0F1C:0B08][2016-08-01T10:08:55]: Registering bundle dependency provider: {f7b6df06-f98d-42d1-a319-3a1040d57ea2}, version: 6.1.2.8
[0F1C:0D10][2016-08-01T10:08:57]: Verified acquired payload: SSCERuntime_x86_ENU.msi at path: E:\ProgramData\Package Cache\.unverified\SSCERuntime_x86_ENU.msi, moving to: E:\ProgramData\Package Cache\{3A9FC03D-C685-4831-94CF-4EDFD3749497}v3.5.8080.0\SSCERuntime_x86-ENU.msi.
[0F1C:0D10][2016-08-01T10:08:57]: Verified acquired payload: SSCERuntime_x64_ENU.msi at path: E:\ProgramData\Package Cache\.unverified\SSCERuntime_x64_ENU.msi, moving to: E:\ProgramData\Package Cache\{D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}v3.5.8080.0\SSCERuntime_x64-ENU.msi.
[0F1C:0D10][2016-08-01T10:08:57]: Verified acquired payload: XTU_Setup.msi at path: E:\ProgramData\Package Cache\.unverified\XTU_Setup.msi, moving to: E:\ProgramData\Package Cache\{72C3C046-E9B7-4F76-A79E-2B7C48B84DFC}v6.1.2.8\XTU-Setup.msi.
[0F1C:0B08][2016-08-01T10:08:57]: Applying execute package: SSCERuntime_x86_ENU.msi, action: Install, path: E:\ProgramData\Package Cache\{3A9FC03D-C685-4831-94CF-4EDFD3749497}v3.5.8080.0\SSCERuntime_x86-ENU.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
[0F1C:0B08][2016-08-01T10:09:22]: Registering package dependency provider: {3A9FC03D-C685-4831-94CF-4EDFD3749497}, version: 3.5.8080.0, package: SSCERuntime_x86_ENU.msi
[0F1C:0B08][2016-08-01T10:09:22]: Registering dependency: {f7b6df06-f98d-42d1-a319-3a1040d57ea2} on package provider: {3A9FC03D-C685-4831-94CF-4EDFD3749497}, package: SSCERuntime_x86_ENU.msi
[0F1C:0B08][2016-08-01T10:09:22]: Applying execute package: SSCERuntime_x64_ENU.msi, action: Install, path: E:\ProgramData\Package Cache\{D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}v3.5.8080.0\SSCERuntime_x64-ENU.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
[0F1C:0B08][2016-08-01T10:09:33]: Registering package dependency provider: {D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}, version: 3.5.8080.0, package: SSCERuntime_x64_ENU.msi
[0F1C:0B08][2016-08-01T10:09:33]: Registering dependency: {f7b6df06-f98d-42d1-a319-3a1040d57ea2} on package provider: {D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}, package: SSCERuntime_x64_ENU.msi
[0F1C:0B08][2016-08-01T10:09:33]: Applying execute package: XTU_Setup.msi, action: Install, path: E:\ProgramData\Package Cache\{72C3C046-E9B7-4F76-A79E-2B7C48B84DFC}v6.1.2.8\XTU-Setup.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""'
[0F1C:0B08][2016-08-01T10:09:55]: Error 0x80070643: Failed to install MSI package.
[0F1C:0B08][2016-08-01T10:09:55]: Error 0x80070643: Failed to execute MSI package.
[0698:09E8][2016-08-01T10:09:55]: Error 0x80070643: Failed to configure per-machine MSI package.
[0698:09E8][2016-08-01T10:09:55]: Error 0x80070643: Failed to execute MSI package.
[0F1C:0B08][2016-08-01T10:09:55]: Skipped rollback of package: XTU_Setup.msi, action: Uninstall, already: Absent
[0F1C:0B08][2016-08-01T10:09:55]: Removing cached package: XTU_Setup.msi, from path: E:\ProgramData\Package Cache\{72C3C046-E9B7-4F76-A79E-2B7C48B84DFC}v6.1.2.8\
[0F1C:0B08][2016-08-01T10:09:55]: Removing dependency: {f7b6df06-f98d-42d1-a319-3a1040d57ea2} on package provider: {D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}, package SSCERuntime_x64_ENU.msi
[0F1C:0B08][2016-08-01T10:09:55]: Removing cached package: SSCERuntime_x64_ENU.msi, from path: E:\ProgramData\Package Cache\{D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}v3.5.8080.0\
[0F1C:0B08][2016-08-01T10:09:55]: Removing dependency: {f7b6df06-f98d-42d1-a319-3a1040d57ea2} on package provider: {3A9FC03D-C685-4831-94CF-4EDFD3749497}, package SSCERuntime_x86_ENU.msi
[0F1C:0B08][2016-08-01T10:09:55]: Removing cached package: SSCERuntime_x86_ENU.msi, from path: E:\ProgramData\Package Cache\{3A9FC03D-C685-4831-94CF-4EDFD3749497}v3.5.8080.0\
[0F1C:0B08][2016-08-01T10:09:55]: Removing bundle dependency provider: {f7b6df06-f98d-42d1-a319-3a1040d57ea2}
[0F1C:0B08][2016-08-01T10:09:55]: Removing cached bundle: {f7b6df06-f98d-42d1-a319-3a1040d57ea2}, from path: E:\ProgramData\Package Cache\{f7b6df06-f98d-42d1-a319-3a1040d57ea2}\
[0698:09E8][2016-08-01T10:09:55]: Apply complete, result: 0x80070643, restart: None, ba
requested restart: No
Processor: Intel Pentium N3540 Bay Trail.
RAM: 4GB
Graphics: Intel HD Integrated with no number.
Reply
Reply
F
FelixYT_
05-05-2022, 09:17 AM #1

Hey guys! I have seen some tutorials on how to oc CPU and Intel HD Grapahics, but when I try to install XTU, it fails and says "tried to install onan unsupported platform," Here is the .txt log:
[0698:09E8][2016-08-01T10:08:21]: Burn v3.6.2803.0, Windows v6.1 (Build 7601: Service Pack 1), path: E:\Users\J4\Downloads\XTU-Setup-exe.exe, cmdline: ''
[0698:09E8][2016-08-01T10:08:21]: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]'
[0698:09E8][2016-08-01T10:08:21]: Setting string variable 'WixBundleLog' to value 'E:\Users\J4\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20160801100821.log'
[0698:09E8][2016-08-01T10:08:21]: Setting string variable 'WixBundleOriginalSource' to value 'E:\Users\J4\Downloads\XTU-Setup-exe.exe'
[0698:09E8][2016-08-01T10:08:21]: Condition 'VersionNT >= v6.1' evaluates to true.
[0698:09E8][2016-08-01T10:08:21]: Setting string variable 'WixBundleName' to value 'Intel Extreme Tuning Utility'
[0698:09E8][2016-08-01T10:08:22]: Detect 3 packages
[0698:09E8][2016-08-01T10:08:22]: Detected package: SSCERuntime_x86_ENU.msi, state: Absent, cached: None
[0698:09E8][2016-08-01T10:08:22]: Detected package: SSCERuntime_x64_ENU.msi, state: Absent, cached: None
[0698:09E8][2016-08-01T10:08:22]: Detected package: XTU_Setup.msi, state: Absent, cached: None
[0698:09E8][2016-08-01T10:08:22]: Detect complete, result: 0x0
[0698:09E8][2016-08-01T10:08:25]: Plan 3 packages, action: Install
[0698:09E8][2016-08-01T10:08:25]: Setting string variable 'WixBundleLog_SSCERuntime_x86_ENU.msi' to value 'E:\Users\J4\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20160801100821_0_SSCERuntime_x86_ENU.msi.log'
[0698:09E8][2016-08-01T10:08:25]: Condition 'VersionNT64' evaluates to true.
[0698:09E8][2016-08-01T10:08:25]: Setting string variable 'WixBundleLog_SSCERuntime_x64_ENU.msi' to value 'E:\Users\J4\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20160801100821_1_SSCERuntime_x64_ENU.msi.log'
[0698:09E8][2016-08-01T10:08:25]: Setting string variable 'WixBundleRollbackLog_XTU_Setup.msi' to value 'E:\Users\J4\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20160801100821_2_XTU_Setup.msi_rollback.log'
[0698:09E8][2016-08-01T10:08:25]: Setting string variable 'WixBundleLog_XTU_Setup.msi' to value 'E:\Users\J4\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20160801100821_2_XTU_Setup.msi.log'
[0698:09E8][2016-08-01T10:08:25]: Planned package: SSCERuntime_x86_ENU.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: Register
[0698:09E8][2016-08-01T10:08:25]: Planned package: SSCERuntime_x64_ENU.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: Register
[0698:09E8][2016-08-01T10:08:25]: Planned package: XTU_Setup.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0698:09E8][2016-08-01T10:08:25]: Plan complete, result: 0x0
[0698:09E8][2016-08-01T10:08:25]: Apply begin
[0F1C:0B08][2016-08-01T10:08:27]: Creating a system restore point.
[0F1C:0B08][2016-08-01T10:08:55]: Created a system restore point.
[0F1C:0B08][2016-08-01T10:08:55]: Caching bundle from: 'E:\Users\J4\AppData\Local\Temp\{f7b6df06-f98d-42d1-a319-3a1040d57ea2}\.be\xtu-setup-exe.exe' to: 'E:\ProgramData\Package Cache\{f7b6df06-f98d-42d1-a319-3a1040d57ea2}\xtu-setup-exe.exe'
[0F1C:0B08][2016-08-01T10:08:55]: Registering bundle dependency provider: {f7b6df06-f98d-42d1-a319-3a1040d57ea2}, version: 6.1.2.8
[0F1C:0D10][2016-08-01T10:08:57]: Verified acquired payload: SSCERuntime_x86_ENU.msi at path: E:\ProgramData\Package Cache\.unverified\SSCERuntime_x86_ENU.msi, moving to: E:\ProgramData\Package Cache\{3A9FC03D-C685-4831-94CF-4EDFD3749497}v3.5.8080.0\SSCERuntime_x86-ENU.msi.
[0F1C:0D10][2016-08-01T10:08:57]: Verified acquired payload: SSCERuntime_x64_ENU.msi at path: E:\ProgramData\Package Cache\.unverified\SSCERuntime_x64_ENU.msi, moving to: E:\ProgramData\Package Cache\{D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}v3.5.8080.0\SSCERuntime_x64-ENU.msi.
[0F1C:0D10][2016-08-01T10:08:57]: Verified acquired payload: XTU_Setup.msi at path: E:\ProgramData\Package Cache\.unverified\XTU_Setup.msi, moving to: E:\ProgramData\Package Cache\{72C3C046-E9B7-4F76-A79E-2B7C48B84DFC}v6.1.2.8\XTU-Setup.msi.
[0F1C:0B08][2016-08-01T10:08:57]: Applying execute package: SSCERuntime_x86_ENU.msi, action: Install, path: E:\ProgramData\Package Cache\{3A9FC03D-C685-4831-94CF-4EDFD3749497}v3.5.8080.0\SSCERuntime_x86-ENU.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
[0F1C:0B08][2016-08-01T10:09:22]: Registering package dependency provider: {3A9FC03D-C685-4831-94CF-4EDFD3749497}, version: 3.5.8080.0, package: SSCERuntime_x86_ENU.msi
[0F1C:0B08][2016-08-01T10:09:22]: Registering dependency: {f7b6df06-f98d-42d1-a319-3a1040d57ea2} on package provider: {3A9FC03D-C685-4831-94CF-4EDFD3749497}, package: SSCERuntime_x86_ENU.msi
[0F1C:0B08][2016-08-01T10:09:22]: Applying execute package: SSCERuntime_x64_ENU.msi, action: Install, path: E:\ProgramData\Package Cache\{D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}v3.5.8080.0\SSCERuntime_x64-ENU.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
[0F1C:0B08][2016-08-01T10:09:33]: Registering package dependency provider: {D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}, version: 3.5.8080.0, package: SSCERuntime_x64_ENU.msi
[0F1C:0B08][2016-08-01T10:09:33]: Registering dependency: {f7b6df06-f98d-42d1-a319-3a1040d57ea2} on package provider: {D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}, package: SSCERuntime_x64_ENU.msi
[0F1C:0B08][2016-08-01T10:09:33]: Applying execute package: XTU_Setup.msi, action: Install, path: E:\ProgramData\Package Cache\{72C3C046-E9B7-4F76-A79E-2B7C48B84DFC}v6.1.2.8\XTU-Setup.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""'
[0F1C:0B08][2016-08-01T10:09:55]: Error 0x80070643: Failed to install MSI package.
[0F1C:0B08][2016-08-01T10:09:55]: Error 0x80070643: Failed to execute MSI package.
[0698:09E8][2016-08-01T10:09:55]: Error 0x80070643: Failed to configure per-machine MSI package.
[0698:09E8][2016-08-01T10:09:55]: Error 0x80070643: Failed to execute MSI package.
[0F1C:0B08][2016-08-01T10:09:55]: Skipped rollback of package: XTU_Setup.msi, action: Uninstall, already: Absent
[0F1C:0B08][2016-08-01T10:09:55]: Removing cached package: XTU_Setup.msi, from path: E:\ProgramData\Package Cache\{72C3C046-E9B7-4F76-A79E-2B7C48B84DFC}v6.1.2.8\
[0F1C:0B08][2016-08-01T10:09:55]: Removing dependency: {f7b6df06-f98d-42d1-a319-3a1040d57ea2} on package provider: {D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}, package SSCERuntime_x64_ENU.msi
[0F1C:0B08][2016-08-01T10:09:55]: Removing cached package: SSCERuntime_x64_ENU.msi, from path: E:\ProgramData\Package Cache\{D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}v3.5.8080.0\
[0F1C:0B08][2016-08-01T10:09:55]: Removing dependency: {f7b6df06-f98d-42d1-a319-3a1040d57ea2} on package provider: {3A9FC03D-C685-4831-94CF-4EDFD3749497}, package SSCERuntime_x86_ENU.msi
[0F1C:0B08][2016-08-01T10:09:55]: Removing cached package: SSCERuntime_x86_ENU.msi, from path: E:\ProgramData\Package Cache\{3A9FC03D-C685-4831-94CF-4EDFD3749497}v3.5.8080.0\
[0F1C:0B08][2016-08-01T10:09:55]: Removing bundle dependency provider: {f7b6df06-f98d-42d1-a319-3a1040d57ea2}
[0F1C:0B08][2016-08-01T10:09:55]: Removing cached bundle: {f7b6df06-f98d-42d1-a319-3a1040d57ea2}, from path: E:\ProgramData\Package Cache\{f7b6df06-f98d-42d1-a319-3a1040d57ea2}\
[0698:09E8][2016-08-01T10:09:55]: Apply complete, result: 0x80070643, restart: None, ba
requested restart: No
Processor: Intel Pentium N3540 Bay Trail.
RAM: 4GB
Graphics: Intel HD Integrated with no number.

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S
Skyguy_
Member
Find
228
05-05-2022, 10:50 AM
#2
Ensure the most recent BIOS and drivers are installed for the rig, then obtain a new download and retry.
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S
Skyguy_
05-05-2022, 10:50 AM #2

Ensure the most recent BIOS and drivers are installed for the rig, then obtain a new download and retry.

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P
popalipop
Junior Member
Find
42
05-20-2022, 11:22 PM
#3
Ensure the most recent BIOS and drivers are installed for the rig, then obtain a new download and retry.
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P
popalipop
05-20-2022, 11:22 PM #3

Ensure the most recent BIOS and drivers are installed for the rig, then obtain a new download and retry.

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