Problem with HDMI on Lenovo Ideapad
Problem with HDMI on Lenovo Ideapad
Hello! I’m experiencing an issue with my Lenovo Ideapad 5 Pro 16-inch (Ryzen 7 6800HS and Radeon 680M).
I don’t see a picture on external displays using HDMI. When I connect my laptop to the TV via HDMI, the laptop shows up in settings like expand/mirror, but the TV still reports no signal. The computer runs slow and the mouse behaves as if the screen is only updating once per second.
The device was factory reset and has all the latest drivers installed. I’ve tried various displays and HDMI cables, but the problem persists. I can get it working on one display temporarily—just connect the HDMI cable and restart the computer—but it doesn’t work when connected while the PC is running or on the main TV.
Anyone have an idea about what might be causing this? The warranty has expired.
Thank you in advance!
It might be worthwhile checking if your laptop needs a BIOS update. You could attempt to remove all GPU drivers using DDU in Safe Mode, restart, and then manually install the newest GPU driver from Lenovo's support site with administrative privileges. Remember, the Ryzen 7 6800HS driver isn't available on AMD's support page but can be found on Lenovo's site. Just a note, you can access a tailored support page for your laptop via the Lenovo portal. If this were my situation, I'd consider a clean OS installation rather than a reset, followed by rebuilding the bootable USB, formatting it, and reinstalling the operating system offline with all necessary updates.
It might be worthwhile to check if your laptop needs a BIOS update. You could attempt to remove all GPU drivers using DDU in Safe Mode, restart, and then manually install the newest GPU driver from Lenovo's support site via an elevated command—right-click the installer and select Run as Administrator. Remember, the driver for the Ryzen 7 6800HS is only available on Lenovo's support page, not AMD's. Just a note, you can access a tailored support page through the Lenovo portal. If I were you, I’d opt for a clean OS installation rather than a reset, rebuild your bootable USB, format it, and reinstall the OS offline while adding all necessary drivers manually in an elevated command.
I also attempted to reset the system, reinstall Windows, execute DDU, and then directly install BIOS, chipset, and video drivers through Lenovo's interface. Now everything functions properly.