Problem with DHCP configuration not working correctly
Problem with DHCP configuration not working correctly
Trying to link with my ASUS router has been challenging lately. My ISP router+modem functions well, but I’ve switched to the RT-A1200G for better performance. However, I keep facing disconnections and internet problems. The ISP advised against using the ASUS model and suggested connecting only to their devices. After replacing the ISP modem with a new one, the router still doesn’t work properly. I attempted some settings changes and even used the automatic setup, but the error persists: “Your ISP’s DHCP isn’t working.” I’m wondering if the ISP disabled bridge mode or if my router isn’t set up correctly for the new modem. Thanks in advance for your help!
What type of internet connection do you use? It might involve MAC address filtering. Your ISP assigns IP addresses based on the device’s MAC address connected to the modem, so they likely enabled this feature. If your router supports a MAC address clone option, I’d test it.
The question is confusing. I'm here to help, but I need a clearer explanation. Let me know if you'd like me to simplify further.
Some internet service providers restrict the number of CPE devices that can connect to their modems to conserve IP addresses, which are valuable in the ISP market. I’d contact them and request a modem refresh to free up any data usage, then test your router connection afterward. If it still works, the issue likely lies with the router itself; if not, the modem may be faulty since you’re getting a connection when plugged directly in.
Yes, some internet service providers assign a MAC address to your account. This MAC address is essential for issuing an IP address. Many ISPs use MAC addresses to manage access periods. For example, Comcast requires the modem's MAC address to register in order to gain internet access. Certain ISPs even demand that the MAC address on the modem be registered as well. It’s possible this is the reason you’re facing an issue.
I tried to connect directly back to the ISP modem and now i dont have connection there aswell.. I guess it is still on bridge mode and waiting for me to plug the asus. How do i revert it you know?