Problem with audio on Sennheiser RS 175 following a computer change.
Problem with audio on Sennheiser RS 175 following a computer change.
After turning the headset on or after a while without sound, audio initially appears distorted for a short moment before normalizing. Volume fluctuates randomly several times an hour, yet settings remain unchanged. The issue started after purchasing a new computer with a 3.5mm connector. My system specs include AMD Ryzen 7 9700X, MSI B850M Gaming Plus WIFI6E, AM5, DeepCool AK620, GeForce RTX 5070, NVMe SSD, and a Corsair MP600. I trust the retailer as they claim BIOS updates and drivers were applied. Previously, working with a PS5 controller via 3.5mm or an older Windows 10 system didn’t trigger this problem, but using the optical port helped. I've tried various configurations: using both front and back 3.5mm ports, adjusting sound settings, disabling audio enhancements, turning off spatial sound, and ensuring drivers are up to date. The Realtek audio console shows all options set correctly except for speaker placement. Any suggestions to resolve this?
I used a 3.5mm to USB C adapter and connected it to the motherboard, but the problem remains unchanged. The same issue appears with my older PC as well, though it doesn’t show up on the PS5. I also tested the optical cable again with the old system, and the issue vanished. If you use a converter like this one—plugging the optical output from the headset into it, then connecting the 3.5mm adapter to your motherboard or USB dongle—it should work without affecting audio quality or latency noticeably.
The headset is designed for television viewing and automatically puts it into sleep mode when there’s no signal for a while, with a brief wake-up time. It works similarly with most audio inputs—connect the base station and it should function. If the optical output behaves oddly, it might be due to continuous signal transmission rather than a true shutdown. Latency is typical for this type of headset; it shouldn’t be noticeable unless you play fast-paced games. Good luck!