F5F Stay Refreshed Hardware Desktop Problem with audio on MSI MPG B550 Gaming Plus

Problem with audio on MSI MPG B550 Gaming Plus

Problem with audio on MSI MPG B550 Gaming Plus

S
SearchALife
Member
Find
54
02-17-2020, 05:03 AM
#1
Hello, I'm experiencing trouble with the audio ports on my MSI MPG B550 Gaming Plus. I'm using a Ryzen 5600x and had everything set up correctly after updating the BIOS and installing the latest drivers from MSI. The sound bar connects via the digital port, which is fine, but it's still working when I let it run for a weekend to download games. When I returned, the sound bar remained active and there was no audio output through either the digital or 3.5mm jack. The front speakers also didn't work properly. I've tried uninstalling and reinstalling the audio driver, adjusting settings in Device Manager and BIOS, and even reinstalling Windows. I switched to using headphones instead of the sound bar, but I still can't recall any other issues. The sound control panel lists connected devices, but they appear as if they're disconnected even though they're physically present. It seems like the problem might be related to the audio card itself—though I know an external card could improve quality, it would be disappointing if it didn't fix this. Could you help identify where the issue lies?
Reply
Reply
S
SearchALife
02-17-2020, 05:03 AM #1

Hello, I'm experiencing trouble with the audio ports on my MSI MPG B550 Gaming Plus. I'm using a Ryzen 5600x and had everything set up correctly after updating the BIOS and installing the latest drivers from MSI. The sound bar connects via the digital port, which is fine, but it's still working when I let it run for a weekend to download games. When I returned, the sound bar remained active and there was no audio output through either the digital or 3.5mm jack. The front speakers also didn't work properly. I've tried uninstalling and reinstalling the audio driver, adjusting settings in Device Manager and BIOS, and even reinstalling Windows. I switched to using headphones instead of the sound bar, but I still can't recall any other issues. The sound control panel lists connected devices, but they appear as if they're disconnected even though they're physically present. It seems like the problem might be related to the audio card itself—though I know an external card could improve quality, it would be disappointing if it didn't fix this. Could you help identify where the issue lies?

Reply
Reply