F5F Stay Refreshed Hardware Desktop Problem when starting a new PC.

Problem when starting a new PC.

Problem when starting a new PC.

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MikeDragon159
Senior Member
661
02-12-2024, 09:30 PM
#1
Hey! I'm facing some really odd startup issues with my new PC and would really appreciate your assistance. Before I move forward, here are the details of my build.
Processor: 17-14700k
Graphics Card: ASUS Dual NVIDIA GeForce RTX 4070 SUPER
Cooler: NZXT Kraken 360
Memory: 32 GB DDR5
Motherboard: ROG STRIX Z690D-E
Power Supply: Corsair RM850x

The Problem:
When I power on the PC, my motherboard's RGB lights activate alongside the idle red light on the GPU. However, the NZXT logo on the Kraken display doesn't turn on properly and stops halfway through the startup sequence. Once I actually press the power button on the case, the fans start up for about half a second before shutting down. The NZXT logo attempts to activate again but fails, and the motherboard lights (especially the small error screen) flicker briefly before going out. It's also worth noting that when connected to my monitor, nothing appears on the display at all.

What I've tried:
I checked all wires and connectors, focusing especially on the motherboard and PSU connections. I also removed the RAM, CPU, and GPU to test if they were causing the issue, and reinserted them. When I took out the CPU, I inspected the socket and found no obvious problems. I changed the Kraken pump connector to connect it with the CPU fan connector, as some sources suggested this might help.

Cables used:
- Two CPU connectors for the CPU ports
- Two PCIe connectors from the adapter cable (12-pin)
- One cable made of two connectors for the motherboard
- One SATA cable for the NZXT Kraken
- Another SATA cable for the backup hard drive

Appreciate any advice you can offer. I'm considering it might be a power supply fault or that I've missed something, but I'm not sure. Also, everything else except the M.2 and hard drive is brand new.
M
MikeDragon159
02-12-2024, 09:30 PM #1

Hey! I'm facing some really odd startup issues with my new PC and would really appreciate your assistance. Before I move forward, here are the details of my build.
Processor: 17-14700k
Graphics Card: ASUS Dual NVIDIA GeForce RTX 4070 SUPER
Cooler: NZXT Kraken 360
Memory: 32 GB DDR5
Motherboard: ROG STRIX Z690D-E
Power Supply: Corsair RM850x

The Problem:
When I power on the PC, my motherboard's RGB lights activate alongside the idle red light on the GPU. However, the NZXT logo on the Kraken display doesn't turn on properly and stops halfway through the startup sequence. Once I actually press the power button on the case, the fans start up for about half a second before shutting down. The NZXT logo attempts to activate again but fails, and the motherboard lights (especially the small error screen) flicker briefly before going out. It's also worth noting that when connected to my monitor, nothing appears on the display at all.

What I've tried:
I checked all wires and connectors, focusing especially on the motherboard and PSU connections. I also removed the RAM, CPU, and GPU to test if they were causing the issue, and reinserted them. When I took out the CPU, I inspected the socket and found no obvious problems. I changed the Kraken pump connector to connect it with the CPU fan connector, as some sources suggested this might help.

Cables used:
- Two CPU connectors for the CPU ports
- Two PCIe connectors from the adapter cable (12-pin)
- One cable made of two connectors for the motherboard
- One SATA cable for the NZXT Kraken
- Another SATA cable for the backup hard drive

Appreciate any advice you can offer. I'm considering it might be a power supply fault or that I've missed something, but I'm not sure. Also, everything else except the M.2 and hard drive is brand new.

C
coolman348
Member
199
02-13-2024, 04:37 AM
#2
The product description mentions the motherboard is compatible with the 14th generation and includes BIOS version 2602.
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coolman348
02-13-2024, 04:37 AM #2

The product description mentions the motherboard is compatible with the 14th generation and includes BIOS version 2602.

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Mirruski
Junior Member
46
02-16-2024, 03:33 AM
#3
Technically it claims support for 13th generation Intel, yet I believed compatibility would follow from having an LGA-1700 socket, as the i7-14700K is indeed compatible with that interface.
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Mirruski
02-16-2024, 03:33 AM #3

Technically it claims support for 13th generation Intel, yet I believed compatibility would follow from having an LGA-1700 socket, as the i7-14700K is indeed compatible with that interface.

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EmeraldQuartz
Member
50
02-16-2024, 04:18 AM
#4
Only when the BIOS version included with the product is sufficiently recent to back the 14th generation CPUs is it appropriate. The enhancement was introduced in 2602, which explains why this message was raised. If you possess a functional system and a USB drive (formatted FAT32), you can obtain the newest BIOS, rename the drive using the renamer tool, and insert it into one of the back slots to check for updates.
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EmeraldQuartz
02-16-2024, 04:18 AM #4

Only when the BIOS version included with the product is sufficiently recent to back the 14th generation CPUs is it appropriate. The enhancement was introduced in 2602, which explains why this message was raised. If you possess a functional system and a USB drive (formatted FAT32), you can obtain the newest BIOS, rename the drive using the renamer tool, and insert it into one of the back slots to check for updates.

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Nautilus12
Member
106
02-16-2024, 08:26 PM
#5
Their primary ad page mentions only up to the 13th generation, yet their technical details indicate a more recent update, specifically referencing "intel® Socket LGA1700 for Intel® Core™ 14th & 13th Gen Processors." This could prevent the system from even launching if not addressed properly.
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Nautilus12
02-16-2024, 08:26 PM #5

Their primary ad page mentions only up to the 13th generation, yet their technical details indicate a more recent update, specifically referencing "intel® Socket LGA1700 for Intel® Core™ 14th & 13th Gen Processors." This could prevent the system from even launching if not addressed properly.

S
Sykesa
Junior Member
27
02-23-2024, 09:19 AM
#6
Unless the BIOS is updated sufficiently, it may lack the microcode needed to recognize the CPU and initiate booting. Occasionally, manufacturers include the BIOS version on the sticker alongside serial details on the packaging.
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Sykesa
02-23-2024, 09:19 AM #6

Unless the BIOS is updated sufficiently, it may lack the microcode needed to recognize the CPU and initiate booting. Occasionally, manufacturers include the BIOS version on the sticker alongside serial details on the packaging.

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DaRabbit
Junior Member
39
02-27-2024, 07:33 PM
#7
Unsupported bios would not affect display but it's unclear if the system would shut down right away or later, depending on the time frame. Refer to the manual for instructions on performing a bios flashback. Ensure the PSU, ATX, and CPU power cables are securely connected. Another potential issue could be an incorrect cooling wire connection, which might prevent the motherboard from detecting the CPU temperature and causing a shutdown to protect it. Verify this as well. Also confirm that the RAM is properly seated with the dimm clips secured in the side notches.
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DaRabbit
02-27-2024, 07:33 PM #7

Unsupported bios would not affect display but it's unclear if the system would shut down right away or later, depending on the time frame. Refer to the manual for instructions on performing a bios flashback. Ensure the PSU, ATX, and CPU power cables are securely connected. Another potential issue could be an incorrect cooling wire connection, which might prevent the motherboard from detecting the CPU temperature and causing a shutdown to protect it. Verify this as well. Also confirm that the RAM is properly seated with the dimm clips secured in the side notches.

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nexusRawr
Member
198
03-06-2024, 01:18 AM
#8
You're suggesting an alternative method to download the correct BIOS version, rename the file using BIOSRenamer.exe, remove the USB drive, and connect it to the BIOS FlashBack port in your PC. I'll try this later today and will update you on the results, but I need to step away for now.
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nexusRawr
03-06-2024, 01:18 AM #8

You're suggesting an alternative method to download the correct BIOS version, rename the file using BIOSRenamer.exe, remove the USB drive, and connect it to the BIOS FlashBack port in your PC. I'll try this later today and will update you on the results, but I need to step away for now.

2
2twins
Junior Member
45
03-08-2024, 01:43 AM
#9
Is the BIOS the problem that needs fixing?
2
2twins
03-08-2024, 01:43 AM #9

Is the BIOS the problem that needs fixing?

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WildFlow
Member
187
03-08-2024, 11:59 PM
#10
I own a recent PC configuration that is experiencing startup issues. In a previous discussion ( https://forums. it was mentioned that the issue might stem from using an ROG STRIX Z690-E GAMING WIFI with a 17-14700K processor. Because my motherboard lacks native support for 14th generation chips, I need to download the latest BIOS version onto a flash drive and install it through the BIOS Flash port. The challenge is that the USB drive I have can only be formatted as exFAT or NTFS, neither of which are FAT32. Should exFAT be sufficient since it's an evolution of FAT32, or would I require a different storage device?
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WildFlow
03-08-2024, 11:59 PM #10

I own a recent PC configuration that is experiencing startup issues. In a previous discussion ( https://forums. it was mentioned that the issue might stem from using an ROG STRIX Z690-E GAMING WIFI with a 17-14700K processor. Because my motherboard lacks native support for 14th generation chips, I need to download the latest BIOS version onto a flash drive and install it through the BIOS Flash port. The challenge is that the USB drive I have can only be formatted as exFAT or NTFS, neither of which are FAT32. Should exFAT be sufficient since it's an evolution of FAT32, or would I require a different storage device?

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