Problem encountered when trying to forward ports on the new Shaw router.
Problem encountered when trying to forward ports on the new Shaw router.
In Canada, Shaw is one of our primary internet service providers, and they recently set up an Arris XB6 Advanced WiFi modem in my home. The issue I’m facing is that when I attempt port forwarding, it now prompts me to enter my IPv6 address, but no matter what I type, I can’t successfully forward the port. I’ve checked using their guide at https://www.yougetsignal.com/tools/open-ports, and here’s a snapshot of my interface.
I recommend visiting http://ipv6-test.com/ to view the IPv6 addresses being returned. It seems there might be another IPv6 address available for use. Try it out and observe the results.
Based on what I've seen, Canadian ISPs often handle connections from the start to the DMARC endpoint well, but they lack support for complex hardware setup. This creates risks because users rely on them for tasks like port forwarding or parental controls, and when these features fail, blame falls on the provider. Technical support agents rarely receive training on advanced networking tools, so help is limited. Those who do know the ins and outs usually do so out of genuine interest in guiding others through complicated configurations. If you ever get a chance to speak with someone experienced about port forwarding, it’s worth appreciating their expertise. The top choice remains buying a dedicated router, learning its setup, and enjoying fewer restrictions than your ISP suggests. (Provided you follow the Acceptable Use Policy.) It seems Shaw offers a community guide for setting up bridge mode yourself, so you might not need to reach out to them for that task. How to set up bridge mode on the XB6 Advanced WiFi Modem – https://community.shaw.ca/docs/DOC-15056
NAT is an IPv4 standard, while IPv6 doesn't support it. I'm not sure why this is the case.