F5F Stay Refreshed Hardware Desktop Problem encountered

Problem encountered

Problem encountered

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cloud630
Junior Member
6
03-04-2017, 06:28 PM
#1
https://photos.app.goo.gl/nmMLWByMJebbRx4g8 The GPU and RAM slots were swapped, but the system ran for eight hours without restarting. I tested the CPU and GPU for 12 hours straight, then ran both tests for 30 minutes before a restart occurred. The game that triggers it most quickly is Monster Hunter Worlds. My motherboard model is ROG STRIX X299-XE, running an Intel i7-7800X at 3.50GHz. RAM is 16GB DDR4.
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cloud630
03-04-2017, 06:28 PM #1

https://photos.app.goo.gl/nmMLWByMJebbRx4g8 The GPU and RAM slots were swapped, but the system ran for eight hours without restarting. I tested the CPU and GPU for 12 hours straight, then ran both tests for 30 minutes before a restart occurred. The game that triggers it most quickly is Monster Hunter Worlds. My motherboard model is ROG STRIX X299-XE, running an Intel i7-7800X at 3.50GHz. RAM is 16GB DDR4.

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Freaz_
Junior Member
32
03-04-2017, 07:17 PM
#2
Monitor VRM temperatures closely. Usually overheating causes the board to power down instead of restarting.
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Freaz_
03-04-2017, 07:17 PM #2

Monitor VRM temperatures closely. Usually overheating causes the board to power down instead of restarting.

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Superninja34
Member
225
03-16-2017, 03:29 PM
#3
Hey there, I’m here to chat about your concern and share some ideas on checking memory performance. The good news is that this issue tends to appear with a moderate frequency, though the cause can vary. Usually, the culprits are PSU, RAM, or GPU—since it involves memory. A less common possibility is thermal issues. If your setup has poor airflow, it might be throttling, but that’s less likely. My go-to suggestion is testing the memory itself. There are two approaches: one quick and another more precise. The quicker method is using Memtest86 with multiple passes; keep in mind it can miss some errors. The slower but more reliable way is to physically stress a single stick of RAM by hitting it hard for several hours—if it passes, swap it out and retest. If the second stick fails, you’ve likely found the issue. If both pass, it probably wasn’t memory-related or the test wasn’t intense enough.
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Superninja34
03-16-2017, 03:29 PM #3

Hey there, I’m here to chat about your concern and share some ideas on checking memory performance. The good news is that this issue tends to appear with a moderate frequency, though the cause can vary. Usually, the culprits are PSU, RAM, or GPU—since it involves memory. A less common possibility is thermal issues. If your setup has poor airflow, it might be throttling, but that’s less likely. My go-to suggestion is testing the memory itself. There are two approaches: one quick and another more precise. The quicker method is using Memtest86 with multiple passes; keep in mind it can miss some errors. The slower but more reliable way is to physically stress a single stick of RAM by hitting it hard for several hours—if it passes, swap it out and retest. If the second stick fails, you’ve likely found the issue. If both pass, it probably wasn’t memory-related or the test wasn’t intense enough.

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josiahyimyoXus
Junior Member
9
03-16-2017, 04:47 PM
#4
I performed some GPU thermal tests and confirmed it stays below 80 as expected. The immediate restart suggests it's likely thermal in nature. Thanks for sharing!
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josiahyimyoXus
03-16-2017, 04:47 PM #4

I performed some GPU thermal tests and confirmed it stays below 80 as expected. The immediate restart suggests it's likely thermal in nature. Thanks for sharing!

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Experimentl
Member
199
03-16-2017, 09:34 PM
#5
Great! The shop checked the VRAM and RAM, and they seem to agree it's likely an issue with the GPU or PSU. They suggested an RMA and a replacement, which I did. I'm still experiencing the same problem tonight after swapping the sticks. I'll test the RAM now. I've been working on this since April, so I might try again.
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Experimentl
03-16-2017, 09:34 PM #5

Great! The shop checked the VRAM and RAM, and they seem to agree it's likely an issue with the GPU or PSU. They suggested an RMA and a replacement, which I did. I'm still experiencing the same problem tonight after swapping the sticks. I'll test the RAM now. I've been working on this since April, so I might try again.

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PersieO
Posting Freak
786
03-16-2017, 10:44 PM
#6
On the GPU RMA, the update isn't a bad change. If you're determined to push further, mention using CUDA cores—they have fewer now. This could lead them to send you a 2080 Ti or a 1080 Ti. Or they might say it's not worth it. Regarding the motherboard, it's likely the issue lies elsewhere; if the GPU works well and memory is solid, the problem might be with the connection, possibly requiring an RMA. The PSU remains a viable option.
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PersieO
03-16-2017, 10:44 PM #6

On the GPU RMA, the update isn't a bad change. If you're determined to push further, mention using CUDA cores—they have fewer now. This could lead them to send you a 2080 Ti or a 1080 Ti. Or they might say it's not worth it. Regarding the motherboard, it's likely the issue lies elsewhere; if the GPU works well and memory is solid, the problem might be with the connection, possibly requiring an RMA. The PSU remains a viable option.

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Jumx41
Member
167
03-20-2017, 08:44 PM
#7
It seems you're referring to something other than the GPU or VRM on the motherboard. Could you clarify what you mean?
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Jumx41
03-20-2017, 08:44 PM #7

It seems you're referring to something other than the GPU or VRM on the motherboard. Could you clarify what you mean?

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iKegreenS_
Posting Freak
878
03-20-2017, 10:27 PM
#8
Actually, I didn't consider that before. My airflow seems decent, and the quick restart suggests it's likely not due to overheating.
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iKegreenS_
03-20-2017, 10:27 PM #8

Actually, I didn't consider that before. My airflow seems decent, and the quick restart suggests it's likely not due to overheating.

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Infinity_PvPs
Member
205
03-28-2017, 08:27 PM
#9
Alright, but without real numbers we’re not sure. Making an assumption won’t solve the problem. If you suspect a software problem, trying a new Windows installation on another drive might help test it.
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Infinity_PvPs
03-28-2017, 08:27 PM #9

Alright, but without real numbers we’re not sure. Making an assumption won’t solve the problem. If you suspect a software problem, trying a new Windows installation on another drive might help test it.

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Officerbacon
Member
61
03-29-2017, 04:29 AM
#10
PSU and motherboard seem fine. If it's not memory, the issue is probably unrelated to vague references about Windows 10 (which I know little about). Maybe compare driver versions with the latest ones. All I have is that. (Would be annoying if it was just a driver problem after everything I've had to deal with. There are folks around here who are better than me, though.) Someone else might have a solution.
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Officerbacon
03-29-2017, 04:29 AM #10

PSU and motherboard seem fine. If it's not memory, the issue is probably unrelated to vague references about Windows 10 (which I know little about). Maybe compare driver versions with the latest ones. All I have is that. (Would be annoying if it was just a driver problem after everything I've had to deal with. There are folks around here who are better than me, though.) Someone else might have a solution.

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