F5F Stay Refreshed Hardware Desktop Problem description for kernel-based BSOS (70368744177664), version 2

Problem description for kernel-based BSOS (70368744177664), version 2

Problem description for kernel-based BSOS (70368744177664), version 2

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byV3rox_
Member
236
11-19-2021, 02:33 PM
#1
I've shifted my PC to a different location and started using it as a standard computer rather than a console. I'm encountering occasional BSOD crashes about two to three times each month. When they occur, the screen distortion resembles the one shown, though I can't capture it on Comera because of its unpredictable nature. I added some extra RAM (16 GB more) before moving, but I don’t have confirmation it resolved the issue. Could you suggest some troubleshooting steps to help identify the cause? I have access to a new PSU and am currently using a 11-pin 1000W Platinum power supply. Any suggestions on what to check could be useful? It seems to happen randomly, mostly during games but also on Windows.
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byV3rox_
11-19-2021, 02:33 PM #1

I've shifted my PC to a different location and started using it as a standard computer rather than a console. I'm encountering occasional BSOD crashes about two to three times each month. When they occur, the screen distortion resembles the one shown, though I can't capture it on Comera because of its unpredictable nature. I added some extra RAM (16 GB more) before moving, but I don’t have confirmation it resolved the issue. Could you suggest some troubleshooting steps to help identify the cause? I have access to a new PSU and am currently using a 11-pin 1000W Platinum power supply. Any suggestions on what to check could be useful? It seems to happen randomly, mostly during games but also on Windows.

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BriMinecrafter
Junior Member
26
11-19-2021, 08:07 PM
#2
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BriMinecrafter
11-19-2021, 08:07 PM #2

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ErikJanTV
Junior Member
16
11-24-2021, 10:52 AM
#3
The distorted BSOD screen occurs because your monitor has a higher resolution than 1080p. It's a Windows issue unrelated to the crash cause. Visit C:\Windows\Minidump and see if any minidump files exist. If present, return to the Windows folder and move the Minidump folder to the Downloads folder (or use your desktop if OneDrive isn't available). Compress the moved folder and send it via a post. Please follow instructions carefully as Windows doesn't allow file changes there.
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ErikJanTV
11-24-2021, 10:52 AM #3

The distorted BSOD screen occurs because your monitor has a higher resolution than 1080p. It's a Windows issue unrelated to the crash cause. Visit C:\Windows\Minidump and see if any minidump files exist. If present, return to the Windows folder and move the Minidump folder to the Downloads folder (or use your desktop if OneDrive isn't available). Compress the moved folder and send it via a post. Please follow instructions carefully as Windows doesn't allow file changes there.

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XaVaTaR
Member
77
11-24-2021, 07:48 PM
#4
I have downloaded two files from the specified folder.
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XaVaTaR
11-24-2021, 07:48 PM #4

I have downloaded two files from the specified folder.

9
992x
Senior Member
506
11-27-2021, 11:58 PM
#5
Realign the parts if any components shifted during relocation. Focus on repositioning the RAM and storage from these dump files, though you may also need to adjust the GPU. Since one file included DirectX elements, the other doesn’t provide useful context. Using two files isn’t sufficient because RAM and storage can appear alike. Their similar appearance stems from low-priority data being transferred to the page file. This variation depends on where the corruption is found.
9
992x
11-27-2021, 11:58 PM #5

Realign the parts if any components shifted during relocation. Focus on repositioning the RAM and storage from these dump files, though you may also need to adjust the GPU. Since one file included DirectX elements, the other doesn’t provide useful context. Using two files isn’t sufficient because RAM and storage can appear alike. Their similar appearance stems from low-priority data being transferred to the page file. This variation depends on where the corruption is found.

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nbp05123
Member
63
11-28-2021, 11:47 PM
#6
Interesting fact, my computer worked fine for a while (I even swapped out a new power supply but never did because it was fine) and then things started acting up again. The issue shows up when I run CPU-intensive jobs like upscaling videos with Topaz or playing games. Today I was upscaling a movie and watching Prime, and I got this:
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nbp05123
11-28-2021, 11:47 PM #6

Interesting fact, my computer worked fine for a while (I even swapped out a new power supply but never did because it was fine) and then things started acting up again. The issue shows up when I run CPU-intensive jobs like upscaling videos with Topaz or playing games. Today I was upscaling a movie and watching Prime, and I got this: