Pressing "restart" in Windows takes me back to the BIOS, but my drive isn't showing up.
Pressing "restart" in Windows takes me back to the BIOS, but my drive isn't showing up.
When I press the restart button on my PC, it launches into the BIOS. At that stage, my M2 SSD isn’t even present. To have it appear, I need to completely power off the machine by either clicking the shutdown icon or pressing the power button for a few seconds. Once done, the drive shows up and I can boot from it... though sometimes it just stays on the POST screen.
Occasionally, the Windows logo fails to display and remains stuck on the ASRock motherboard display. To work around this, I’ve learned to unplug the PC or cut off the power supply for at least five seconds before turning it back on. After that, I manage to progress past that stage and the Windows logo reappears.
These problems typically happen when I let my computer sit for too long instead of shutting it down properly. Around the time of the last crash, I opened Event Viewer and noticed dozens of Event 154 entries right before the freezing began. With two hard drives connected to my M2 chipset, it’s unclear which one is failing without further investigation.
More details are provided in my reply below, as an image wasn’t included.
The screenshot of the event viewer showed many livekernal failures and blue screen errors, occurring frequently throughout the day. Running Checkdisk on all three drives didn't reveal any abnormalities—no bad sectors or SFC errors were reported. This raises questions about whether the problem lies elsewhere, such as memory or BIOS issues, or if a reinstall/repair of Windows is necessary. I'm uncertain where to begin, especially with so many components on my PC that I don't want to risk damaging them. If you need more details, feel free to ask! I'll keep monitoring the thread.
When you see it in the BIOS, proceed to Disk Management to set it up.
Thank you for your message. I wasn't able to locate this option in my BIOS. The M2 drive isn't listed among available drives, even after fully shutting down my PC. When I tried that, the option still wasn't visible.
I found information suggesting that B5 ASRock motherboards have limited compatibility with NVME devices, and that the SSD I own might not be suitable for this slot on my board. In a YouTube video, it was mentioned that a new SATA M2 or a PCiE adapter would be necessary instead of using the existing slot. The person in the video referenced the B450 model, but I have a B550 Pro4.
I'm thinking about purchasing an adapter or a completely new SSD. My current disk management setup is as follows: the F: drive is external, C: is the M2 SSD, and the other two are older hard drives.