F5F Stay Refreshed Hardware Desktop Press the crash button, set fans to maximum.

Press the crash button, set fans to maximum.

Press the crash button, set fans to maximum.

X
xshot13
Member
122
12-19-2023, 04:47 PM
#1
Hello, I built a new computer about a month ago, and for the first several weeks i didn't have any issues. Starting about 2 weeks ago my computer would suddenly go to a black screen and the fans would rocket to full blast until I manually shut it down. I'm able to power back on afterwards. This has seemingly gotten more frequent and can happen either while idling or while gaming. I've checked power connections and did a clean install of the latest geforce driver. My temps don't seem to be an issue at all. My build is as follows:
CPU: Ryzen 7 7800 X3D
GPU: Gigabyte Windforce 5070
MB: MSI Pro B850-P Wifi
RAM: G. Skill Trident Z5 32Gb DDR5 6000
PSU: Corsair RM750x
SSD: Western Digital SN850X NVMe 2TB
Thermalright PS120SE Air Cooler
Windows 11
I'm relatively new at troubleshooting something like this but looking at the Windows Event Viewer I'm seeing a recurring "Critical" error of "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly" with an Event ID of 41 and Kernel-Power as the Source.
Thanks for any and all help
X
xshot13
12-19-2023, 04:47 PM #1

Hello, I built a new computer about a month ago, and for the first several weeks i didn't have any issues. Starting about 2 weeks ago my computer would suddenly go to a black screen and the fans would rocket to full blast until I manually shut it down. I'm able to power back on afterwards. This has seemingly gotten more frequent and can happen either while idling or while gaming. I've checked power connections and did a clean install of the latest geforce driver. My temps don't seem to be an issue at all. My build is as follows:
CPU: Ryzen 7 7800 X3D
GPU: Gigabyte Windforce 5070
MB: MSI Pro B850-P Wifi
RAM: G. Skill Trident Z5 32Gb DDR5 6000
PSU: Corsair RM750x
SSD: Western Digital SN850X NVMe 2TB
Thermalright PS120SE Air Cooler
Windows 11
I'm relatively new at troubleshooting something like this but looking at the Windows Event Viewer I'm seeing a recurring "Critical" error of "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly" with an Event ID of 41 and Kernel-Power as the Source.
Thanks for any and all help

K
56
12-27-2023, 11:18 AM
#2
The normal temperatures and those during the induced problem are the same.
K
KoolaidMan_154
12-27-2023, 11:18 AM #2

The normal temperatures and those during the induced problem are the same.

B
BHLxNJx
Posting Freak
881
12-27-2023, 08:10 PM
#3
Thank you for your response. Your CPU is around 40°C and your GPU at 37°C while gaming. With HWinfo open, your CPU stays below 60°C and GPU under 50°C. I reseated both the GPU and RAM recently and haven't experienced the problem yet, but it's still early to confirm. I'll let you know if it happens again. Thanks!
B
BHLxNJx
12-27-2023, 08:10 PM #3

Thank you for your response. Your CPU is around 40°C and your GPU at 37°C while gaming. With HWinfo open, your CPU stays below 60°C and GPU under 50°C. I reseated both the GPU and RAM recently and haven't experienced the problem yet, but it's still early to confirm. I'll let you know if it happens again. Thanks!

R
Razlorus
Posting Freak
976
12-30-2023, 10:57 PM
#4
What is the age of your PSU? Is it a recent purchase?
R
Razlorus
12-30-2023, 10:57 PM #4

What is the age of your PSU? Is it a recent purchase?

I
irozboyz
Junior Member
5
12-31-2023, 02:00 AM
#5
Thank you for your response, the PSU was bought brand new from Corsair just a while ago.
I
irozboyz
12-31-2023, 02:00 AM #5

Thank you for your response, the PSU was bought brand new from Corsair just a while ago.