F5F Stay Refreshed Hardware Desktop Power output is available, yet the screen fails to receive any data.

Power output is available, yet the screen fails to receive any data.

Power output is available, yet the screen fails to receive any data.

K
kingofball18
Junior Member
14
06-06-2020, 06:41 AM
#1
Hi, your 4-year-old desktop has been acting up since about a month ago. It stopped showing images and stopped making sound even though the RGB lights and fans kept working. You couldn’t turn it off with the power button and had to shut it down using the PSU switch. When you tried to restart it, the fans came back on but there was no display signal and nothing showed up for peripherals. Usually it recovers after 15–30 minutes, but lately it’s been stuck for two days. You mentioned the CPU light was on and checked a few things.

Here are the steps you’ve already tried:
- Connected to another monitor
- Disconnected all peripherals before powering on
- Reset CMOS
- Restarted with just one SSD (noted possible SSD port issue)
- Turned on with only one RAM slot active
- Reinstalled CPU (still had the LED on)

Your machine runs a Ryzen 7 3700X, MSI B550, with Corsair Vengeance LPX RAM, ADATA KPG SX8200 SSD, ASUS TUF GAMING graphics card, and a Corsair RM 650W PSU. It has three fans and a case with iCue 4000D.

You’re considering a BIOS update, but since your CPU isn’t a 5000-series model, that might not help. Any other suggestions or further checks you could try? If you get a new CPU or PSU, upgrading to Zen 5 would be ideal. Let me know what you think!
K
kingofball18
06-06-2020, 06:41 AM #1

Hi, your 4-year-old desktop has been acting up since about a month ago. It stopped showing images and stopped making sound even though the RGB lights and fans kept working. You couldn’t turn it off with the power button and had to shut it down using the PSU switch. When you tried to restart it, the fans came back on but there was no display signal and nothing showed up for peripherals. Usually it recovers after 15–30 minutes, but lately it’s been stuck for two days. You mentioned the CPU light was on and checked a few things.

Here are the steps you’ve already tried:
- Connected to another monitor
- Disconnected all peripherals before powering on
- Reset CMOS
- Restarted with just one SSD (noted possible SSD port issue)
- Turned on with only one RAM slot active
- Reinstalled CPU (still had the LED on)

Your machine runs a Ryzen 7 3700X, MSI B550, with Corsair Vengeance LPX RAM, ADATA KPG SX8200 SSD, ASUS TUF GAMING graphics card, and a Corsair RM 650W PSU. It has three fans and a case with iCue 4000D.

You’re considering a BIOS update, but since your CPU isn’t a 5000-series model, that might not help. Any other suggestions or further checks you could try? If you get a new CPU or PSU, upgrading to Zen 5 would be ideal. Let me know what you think!

Y
Yochy_m8
Junior Member
45
06-21-2020, 04:00 PM
#2
No, I haven't reseated your GPU yet.
Y
Yochy_m8
06-21-2020, 04:00 PM #2

No, I haven't reseated your GPU yet.

T
TheKroksBG
Member
209
06-22-2020, 07:06 PM
#3
Yes, several times. Need to take out the GPU first before handling the SSDs. Considered moving it to another PCIe lane, but the diagnostic lights keep showing CPU instead. Not tried that yet.
T
TheKroksBG
06-22-2020, 07:06 PM #3

Yes, several times. Need to take out the GPU first before handling the SSDs. Considered moving it to another PCIe lane, but the diagnostic lights keep showing CPU instead. Not tried that yet.