F5F Stay Refreshed Hardware Desktop Possible RAM or CPU issues may cause screen freezes.

Possible RAM or CPU issues may cause screen freezes.

Possible RAM or CPU issues may cause screen freezes.

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DriveIn
Senior Member
739
09-20-2023, 09:35 AM
#1
Hello, my PC setup was completed a few months back. I installed the following parts: CPU – AMD Ryzen 7 7700X, RAM – Kingston FURY Renegade DDR5 RGB at 6000 MHz CL32, motherboard – ASUS ROG STRIX B650E-E gaming model with Wi-Fi, GPU – ASUS Dual GeForce RTX 4070 OC, 12GB SSD, power supply – ASUS ROG STRIX 1000W Gold Aura Edition. Initially, I used two RAM sticks in dual channel and everything functioned properly except for a few BSODs, likely before the BIOS update. Once stable, I added another pair of RAM slots and noticed my screen would freeze during gaming or multitasking (like playing Runescape on the secondary monitor). After a short period, the PC rebooted and these freezes continued almost every day for about a week. Eventually, I concluded it was likely a RAM problem. I ran a Windows Memory Checker, which took three days to complete. The results indicated hardware errors and recommended contacting the manufacturer for repair. I then checked the two older RAM sticks and tested the newer ones, finding no issues. After another couple of days, no faults were detected. Now I’m unsure what’s causing the problem—could it be the CPU or the motherboard? I’ve updated the BIOS, installed drivers via Armoury Crate, enabled DOCP, and set it to active. I also observed that the ROG motherboard logo takes 15-20 seconds to appear during startup, often waiting at code 15 for the Pre Memory System Agent to initialize.
D
DriveIn
09-20-2023, 09:35 AM #1

Hello, my PC setup was completed a few months back. I installed the following parts: CPU – AMD Ryzen 7 7700X, RAM – Kingston FURY Renegade DDR5 RGB at 6000 MHz CL32, motherboard – ASUS ROG STRIX B650E-E gaming model with Wi-Fi, GPU – ASUS Dual GeForce RTX 4070 OC, 12GB SSD, power supply – ASUS ROG STRIX 1000W Gold Aura Edition. Initially, I used two RAM sticks in dual channel and everything functioned properly except for a few BSODs, likely before the BIOS update. Once stable, I added another pair of RAM slots and noticed my screen would freeze during gaming or multitasking (like playing Runescape on the secondary monitor). After a short period, the PC rebooted and these freezes continued almost every day for about a week. Eventually, I concluded it was likely a RAM problem. I ran a Windows Memory Checker, which took three days to complete. The results indicated hardware errors and recommended contacting the manufacturer for repair. I then checked the two older RAM sticks and tested the newer ones, finding no issues. After another couple of days, no faults were detected. Now I’m unsure what’s causing the problem—could it be the CPU or the motherboard? I’ve updated the BIOS, installed drivers via Armoury Crate, enabled DOCP, and set it to active. I also observed that the ROG motherboard logo takes 15-20 seconds to appear during startup, often waiting at code 15 for the Pre Memory System Agent to initialize.

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master_kingl
Member
93
09-23-2023, 11:35 PM
#2
Disable DOCP and test if it functions properly. Usually steer clear of using four RAM modules, as not all boards and processors support this setup. You're likely to face stability problems with that configuration. To enhance boot speed, enable the "memory context restore" feature in BIOS, which minimizes delays caused by RAM usage.
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master_kingl
09-23-2023, 11:35 PM #2

Disable DOCP and test if it functions properly. Usually steer clear of using four RAM modules, as not all boards and processors support this setup. You're likely to face stability problems with that configuration. To enhance boot speed, enable the "memory context restore" feature in BIOS, which minimizes delays caused by RAM usage.

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164
09-29-2023, 08:05 AM
#3
Did you purchase identical RAM for each slot and what configurations are active? Have you turned on XMP/EXPO? Does turning it off resolve the issue? Your CPU memory requirements are listed as follows: Config Max Memory Speed 2x1R DDR5-5200 2x2R DDR5-5200 4x1R DDR5-3600 4x2R DDR5-3600
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PandaBearMan23
09-29-2023, 08:05 AM #3

Did you purchase identical RAM for each slot and what configurations are active? Have you turned on XMP/EXPO? Does turning it off resolve the issue? Your CPU memory requirements are listed as follows: Config Max Memory Speed 2x1R DDR5-5200 2x2R DDR5-5200 4x1R DDR5-3600 4x2R DDR5-3600

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xDeathDragon1
Junior Member
9
10-20-2023, 06:56 AM
#4
Everyone uses the same sticks. Kingston FURY Renegade DDR5 RGB at 6000 MHz with CL32 is set up for DOCP (XMP/EXPO per Asus). Where have you seen those top speeds?
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xDeathDragon1
10-20-2023, 06:56 AM #4

Everyone uses the same sticks. Kingston FURY Renegade DDR5 RGB at 6000 MHz with CL32 is set up for DOCP (XMP/EXPO per Asus). Where have you seen those top speeds?

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Hankcolewu
Member
53
10-21-2023, 06:08 AM
#5
Check the official AMD site for details on DDR5 support and channel configurations.
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Hankcolewu
10-21-2023, 06:08 AM #5

Check the official AMD site for details on DDR5 support and channel configurations.

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DaNiggaSWAG
Senior Member
539
10-22-2023, 01:46 PM
#6
this document outlines the specifications for RAM modules. It appears the product isn't certified for AMD Expo, but works with Intel XMP settings, which could explain the concern
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DaNiggaSWAG
10-22-2023, 01:46 PM #6

this document outlines the specifications for RAM modules. It appears the product isn't certified for AMD Expo, but works with Intel XMP settings, which could explain the concern

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Poopyrainbows
Junior Member
35
10-22-2023, 05:45 PM
#7
It's not possible to operate at 6000MHz with all four slots used. I'd test running them at 5200MT/s first and then check stability at higher speeds. Hardware issues might still be the cause, but it's a good starting point.
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Poopyrainbows
10-22-2023, 05:45 PM #7

It's not possible to operate at 6000MHz with all four slots used. I'd test running them at 5200MT/s first and then check stability at higher speeds. Hardware issues might still be the cause, but it's a good starting point.

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alex_oo3
Member
249
10-24-2023, 03:24 AM
#8
It’s overwhelming with the number of sticks needed for high speeds. Two will work on XMP/expo but four won’t. You might try connecting all four and adjusting timings and voltage manually. Begin increasing the speed setting gradually—start around 4000 and raise it step by step, testing for stability. Eventually you’ll encounter errors, indicating you’ve reached your limit. Running the prime 95 large test is a quick way to confirm; it will fail promptly if problems exist, long before blue screens appear. Much faster than Windows memory diagnostic. If you can run prime for a few hours, it’s likely safe for regular use (non-critical tasks).
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alex_oo3
10-24-2023, 03:24 AM #8

It’s overwhelming with the number of sticks needed for high speeds. Two will work on XMP/expo but four won’t. You might try connecting all four and adjusting timings and voltage manually. Begin increasing the speed setting gradually—start around 4000 and raise it step by step, testing for stability. Eventually you’ll encounter errors, indicating you’ve reached your limit. Running the prime 95 large test is a quick way to confirm; it will fail promptly if problems exist, long before blue screens appear. Much faster than Windows memory diagnostic. If you can run prime for a few hours, it’s likely safe for regular use (non-critical tasks).

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FieryInferno
Member
109
10-25-2023, 02:42 AM
#9
The original speed was around 4800, meaning a theoretical maximum of about 5200 MHz for four rams seems plausible.
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FieryInferno
10-25-2023, 02:42 AM #9

The original speed was around 4800, meaning a theoretical maximum of about 5200 MHz for four rams seems plausible.

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socrate75
Member
103
11-01-2023, 07:59 PM
#10
The official spec states that a Max for 4 sticks setup reaches 3600 MHz on the CPU side. This is due to memory controller constraints. https://amp.hothardware.com/news/ryzen-7...s-may-tank You might try the approach I recommended or keep exploring theoretical ideas.
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socrate75
11-01-2023, 07:59 PM #10

The official spec states that a Max for 4 sticks setup reaches 3600 MHz on the CPU side. This is due to memory controller constraints. https://amp.hothardware.com/news/ryzen-7...s-may-tank You might try the approach I recommended or keep exploring theoretical ideas.

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