F5F Stay Refreshed Hardware Desktop Ports appear functional during BIOS setup yet fail to operate in Windows environment.

Ports appear functional during BIOS setup yet fail to operate in Windows environment.

Ports appear functional during BIOS setup yet fail to operate in Windows environment.

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Darshvader
Junior Member
20
04-09-2023, 06:26 PM
#1
Yesterday everything was functioning properly but today I submitted the PC and ran into an issue. The keyboard and mouse only operate within BIOS, and the Windows restore menu is unavailable. I attempted several solutions: booted in secure mode, swapped out a different mouse and keyboard, tested all USB ports, and updated the BIOS. The motherboard model is ASUS PRIME B660M-A D4.
D
Darshvader
04-09-2023, 06:26 PM #1

Yesterday everything was functioning properly but today I submitted the PC and ran into an issue. The keyboard and mouse only operate within BIOS, and the Windows restore menu is unavailable. I attempted several solutions: booted in secure mode, swapped out a different mouse and keyboard, tested all USB ports, and updated the BIOS. The motherboard model is ASUS PRIME B660M-A D4.