F5F Stay Refreshed Hardware Desktop Portable gadgets malfunctioning during high usage on a computer

Portable gadgets malfunctioning during high usage on a computer

Portable gadgets malfunctioning during high usage on a computer

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esquisitoso
Junior Member
4
12-07-2016, 03:59 PM
#1
I recently upgraded my PC with a new B450M motherboard, Ryzen 7 processor, NVMe drive, and an RTX 1060 graphics card. The old case now holds a 450W power supply, an older SSD, and a hard drive. I installed Windows 10 on the NVMe drive and everything functions well until launching the iRacing driving simulator. I'm using an Oculus Rift for both gaming and as a microphone input device.

In over 90% of cases, the microphone stops working during gameplay and in Discord. It may work briefly before stopping abruptly. Windows settings list the microphone as present, but the volume bar remains stuck. My connected steering wheel USB also starts malfunctioning and pulls in one direction.

I've updated drivers, reinstalled the game and Discord, but nothing resolves the issue. The BIOS is now at the latest version. Are there tools available to test the USB controller or the entire motherboard? Should I explore alternatives besides replacing the motherboard? Would it help to create a simpler reproduction of this problem for easier diagnosis by a service technician?
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esquisitoso
12-07-2016, 03:59 PM #1

I recently upgraded my PC with a new B450M motherboard, Ryzen 7 processor, NVMe drive, and an RTX 1060 graphics card. The old case now holds a 450W power supply, an older SSD, and a hard drive. I installed Windows 10 on the NVMe drive and everything functions well until launching the iRacing driving simulator. I'm using an Oculus Rift for both gaming and as a microphone input device.

In over 90% of cases, the microphone stops working during gameplay and in Discord. It may work briefly before stopping abruptly. Windows settings list the microphone as present, but the volume bar remains stuck. My connected steering wheel USB also starts malfunctioning and pulls in one direction.

I've updated drivers, reinstalled the game and Discord, but nothing resolves the issue. The BIOS is now at the latest version. Are there tools available to test the USB controller or the entire motherboard? Should I explore alternatives besides replacing the motherboard? Would it help to create a simpler reproduction of this problem for easier diagnosis by a service technician?

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sebastian28
Junior Member
3
12-08-2016, 12:51 AM
#2
Excessive USB devices may disrupt PCIe performance, so a heavy PCIe load could also impact USB functionality. Consider replacing the affected device with another port. A USB 3.0 connection on a 2.0 port may not function properly, and this issue likely extends to 3.1 or 3.2 devices using 3.0 ports as well. Regarding RAM, Ryzens tends to be inconsistent, so verify if your RAM model appears on the QVL list for your board and processor series. Many long-standing problems have now shifted to RAM instability, possibly because it isn’t recommended for QVL. The replacement kit matches the original voltage, timings, and speed, performing perfectly. This is one of those odd behaviors from Ryzens. Edited September 27, 2022 by An0maly_76 Updated with additional details
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sebastian28
12-08-2016, 12:51 AM #2

Excessive USB devices may disrupt PCIe performance, so a heavy PCIe load could also impact USB functionality. Consider replacing the affected device with another port. A USB 3.0 connection on a 2.0 port may not function properly, and this issue likely extends to 3.1 or 3.2 devices using 3.0 ports as well. Regarding RAM, Ryzens tends to be inconsistent, so verify if your RAM model appears on the QVL list for your board and processor series. Many long-standing problems have now shifted to RAM instability, possibly because it isn’t recommended for QVL. The replacement kit matches the original voltage, timings, and speed, performing perfectly. This is one of those odd behaviors from Ryzens. Edited September 27, 2022 by An0maly_76 Updated with additional details

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karry24
Junior Member
2
12-09-2016, 07:09 PM
#3
The latest BIOS version is 1.2.0.7. It addresses the fTPM issue that led to performance drops on certain systems and also resolves USB disconnection problems on Ryzen platforms, building on improvements from earlier AGESA releases.
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karry24
12-09-2016, 07:09 PM #3

The latest BIOS version is 1.2.0.7. It addresses the fTPM issue that led to performance drops on certain systems and also resolves USB disconnection problems on Ryzen platforms, building on improvements from earlier AGESA releases.

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tommie124
Member
199
12-09-2016, 10:33 PM
#4
BIOS matches the most recent update.
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tommie124
12-09-2016, 10:33 PM #4

BIOS matches the most recent update.

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P3kena
Junior Member
46
12-27-2016, 08:50 PM
#5
Utilizing the most recent chipset drivers from AMD.
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P3kena
12-27-2016, 08:50 PM #5

Utilizing the most recent chipset drivers from AMD.

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ConManD
Member
62
12-28-2016, 09:20 PM
#6
All drivers have been successfully installed.
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ConManD
12-28-2016, 09:20 PM #6

All drivers have been successfully installed.

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bengalwatcher
Posting Freak
801
01-16-2017, 02:23 AM
#7
Sure, here’s a summary of the CPU-Z screenshot details for you.
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bengalwatcher
01-16-2017, 02:23 AM #7

Sure, here’s a summary of the CPU-Z screenshot details for you.

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pologono
Junior Member
11
02-04-2017, 10:34 PM
#8
Plugging the Oculus into a USB 3.0 port instead of 3.1 seems to make a difference. The issue appears more slowly and occurs about half the time now. After closing the game, the microphone works properly again.
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pologono
02-04-2017, 10:34 PM #8

Plugging the Oculus into a USB 3.0 port instead of 3.1 seems to make a difference. The issue appears more slowly and occurs about half the time now. After closing the game, the microphone works properly again.