F5F Stay Refreshed Hardware Desktop Port lights activate at startup but shut down and disconnect when the lock screen appears.

Port lights activate at startup but shut down and disconnect when the lock screen appears.

Port lights activate at startup but shut down and disconnect when the lock screen appears.

S
66
08-07-2016, 03:45 AM
#1
My internet connection has been this way for a while now—it won’t work and I’m forced to use Wi-Fi. When I power on my PC, the yellow light flashes and the orange one stays on, but by the time I reach my lockscreen there are no lights left. My PC displays an error saying the Ethernet cable is unplugged, so I have to switch to Wi-Fi. I’m sure it’s not the cable because I tested it with another device, which works perfectly. The port looks fine and stays lit consistently. I’ve inspected the pins and everything seems okay. I don’t know why this started happening suddenly, but any advice would be really helpful.
S
SenpaiWithEyes
08-07-2016, 03:45 AM #1

My internet connection has been this way for a while now—it won’t work and I’m forced to use Wi-Fi. When I power on my PC, the yellow light flashes and the orange one stays on, but by the time I reach my lockscreen there are no lights left. My PC displays an error saying the Ethernet cable is unplugged, so I have to switch to Wi-Fi. I’m sure it’s not the cable because I tested it with another device, which works perfectly. The port looks fine and stays lit consistently. I’ve inspected the pins and everything seems okay. I don’t know why this started happening suddenly, but any advice would be really helpful.

D
DanielQMC
Member
103
08-14-2016, 02:06 PM
#2
Verify your Ethernet card settings and confirm they aren't stuck on an unusual static configuration. Restart into Safe Mode with Networking to test its behavior.
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DanielQMC
08-14-2016, 02:06 PM #2

Verify your Ethernet card settings and confirm they aren't stuck on an unusual static configuration. Restart into Safe Mode with Networking to test its behavior.