F5F Stay Refreshed Hardware Desktop Please submit the update.

Please submit the update.

Please submit the update.

G
GamerMille
Member
63
09-17-2023, 03:44 PM
#1
I experienced a freeze after shutting down Discord, which caused my PC to stall. I attempted to power it off but it didn’t respond, so I turned off the PSU. Since then, no updates have been posted. The PSU indicators are yellow and red. Initially, the CPU fans wouldn’t spin, but after a BIOS flashback and CMOS reset, they did. I’ve removed the GPU temporarily. When I power it down with the button pressed, the motherboard’s RGB stays on, preventing RAM checks. I’ve reset the CPU and verified all cables. The only way to shut it down now is by holding the power button for a while. Any suggestions?
G
GamerMille
09-17-2023, 03:44 PM #1

I experienced a freeze after shutting down Discord, which caused my PC to stall. I attempted to power it off but it didn’t respond, so I turned off the PSU. Since then, no updates have been posted. The PSU indicators are yellow and red. Initially, the CPU fans wouldn’t spin, but after a BIOS flashback and CMOS reset, they did. I’ve removed the GPU temporarily. When I power it down with the button pressed, the motherboard’s RGB stays on, preventing RAM checks. I’ve reset the CPU and verified all cables. The only way to shut it down now is by holding the power button for a while. Any suggestions?

M
mousse2006
Member
157
09-18-2023, 04:54 AM
#2
The CPU and memory fault indicators are illuminated, indicating a significant issue. You might attempt booting with just one memory card (using different slots) but otherwise it suggests a major problem. Since you still have warranty coverage, it’s best to reach out to the seller for guidance. If adjusting the memory doesn’t resolve the issue, the hardware may be faulty—consider sending the CPU back for testing.
M
mousse2006
09-18-2023, 04:54 AM #2

The CPU and memory fault indicators are illuminated, indicating a significant issue. You might attempt booting with just one memory card (using different slots) but otherwise it suggests a major problem. Since you still have warranty coverage, it’s best to reach out to the seller for guidance. If adjusting the memory doesn’t resolve the issue, the hardware may be faulty—consider sending the CPU back for testing.

T
TheLittleTiGer
Junior Member
38
09-18-2023, 07:37 PM
#3
No, there are no diagnostic LEDs on your motherboard.
T
TheLittleTiGer
09-18-2023, 07:37 PM #3

No, there are no diagnostic LEDs on your motherboard.