F5F Stay Refreshed Hardware Desktop Please Help!

Please Help!

Please Help!

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Der_HauiHD
Member
144
10-23-2023, 03:18 AM
#1
I recently moved into a new home and brought my gaming PC with me. After setting it up, the graphics card stopped showing up in the device manager or BIOS. I've attempted various fixes but nothing resolved the problem. I've changed the PCIe slots and tried multiple graphics cards. The PC still uses integrated graphics, but I can't get the card to register or display images. The cables are fine, and the card powers on with lights and fans running. I've checked numerous forums and asked friends for advice, yet I'm stuck. At this point, I'm considering a fresh Windows install, a different power supply, or even a new motherboard. I'm just worried because the computer still works and the card is getting power. I'd really appreciate any guidance before making irreversible changes. Thank you!
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Der_HauiHD
10-23-2023, 03:18 AM #1

I recently moved into a new home and brought my gaming PC with me. After setting it up, the graphics card stopped showing up in the device manager or BIOS. I've attempted various fixes but nothing resolved the problem. I've changed the PCIe slots and tried multiple graphics cards. The PC still uses integrated graphics, but I can't get the card to register or display images. The cables are fine, and the card powers on with lights and fans running. I've checked numerous forums and asked friends for advice, yet I'm stuck. At this point, I'm considering a fresh Windows install, a different power supply, or even a new motherboard. I'm just worried because the computer still works and the card is getting power. I'd really appreciate any guidance before making irreversible changes. Thank you!

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Taddeljoy
Member
149
10-23-2023, 05:03 AM
#2
PSU: type, make, power rating, age, state (original, new, refurbished, used)
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Taddeljoy
10-23-2023, 05:03 AM #2

PSU: type, make, power rating, age, state (original, new, refurbished, used)

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_unknown___
Member
134
10-27-2023, 05:52 PM
#3
The power supply is the original part for this build, a Corsair rm850x. It’s 80 plus gold. I assembled the computer about four years back and haven’t experienced any issues since then.
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_unknown___
10-27-2023, 05:52 PM #3

The power supply is the original part for this build, a Corsair rm850x. It’s 80 plus gold. I assembled the computer about four years back and haven’t experienced any issues since then.

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winndich
Member
156
10-27-2023, 07:54 PM
#4
Do you mean 32GB of memory? Ensure your memory and the GPU are securely placed in their slots. Often, during relocation, components may shift or vibrate. It's easy to detach them. Also, verify your motherboard power connectors on both ends (PSU end and motherboard).
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winndich
10-27-2023, 07:54 PM #4

Do you mean 32GB of memory? Ensure your memory and the GPU are securely placed in their slots. Often, during relocation, components may shift or vibrate. It's easy to detach them. Also, verify your motherboard power connectors on both ends (PSU end and motherboard).

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Nikita_Banane
Member
161
10-27-2023, 08:05 PM
#5
Sorry yes my mistake. I verified all the connectors. I tested two graphics cards in each slot and inspected the RAM and motherboard connectors. I am now weighing whether to run or purchase a new rm850x or rm1000 from a local shop to see if it resolves the problem, but preferring to save money if other options exist.
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Nikita_Banane
10-27-2023, 08:05 PM #5

Sorry yes my mistake. I verified all the connectors. I tested two graphics cards in each slot and inspected the RAM and motherboard connectors. I am now weighing whether to run or purchase a new rm850x or rm1000 from a local shop to see if it resolves the problem, but preferring to save money if other options exist.

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Sebluigi
Senior Member
727
10-28-2023, 02:07 AM
#6
You might attempt some troubleshooting on the existing PSU.
Do you have a multimeter and understand how to operate it? Or do you know someone who does?
https://www.lifewire.com/how-to-manually...er-2626158
It’s not a complete test since the PSU isn’t under load.
But any voltages outside the expected range would increase the suspicion about the PSU.
Would it be possible to borrow another known working PSU from someone and replace it with the borrowed one?
Make sure to use only the cables provided with the borrowed unit.
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Sebluigi
10-28-2023, 02:07 AM #6

You might attempt some troubleshooting on the existing PSU.
Do you have a multimeter and understand how to operate it? Or do you know someone who does?
https://www.lifewire.com/how-to-manually...er-2626158
It’s not a complete test since the PSU isn’t under load.
But any voltages outside the expected range would increase the suspicion about the PSU.
Would it be possible to borrow another known working PSU from someone and replace it with the borrowed one?
Make sure to use only the cables provided with the borrowed unit.

L
lizzy_948
Member
148
10-28-2023, 02:56 AM
#7
I might consider asking a friend for assistance with the multimeter. Since I’m not very skilled with electrical parts, at least in that area. Also, I don’t have anyone I can lend a power supply from.
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lizzy_948
10-28-2023, 02:56 AM #7

I might consider asking a friend for assistance with the multimeter. Since I’m not very skilled with electrical parts, at least in that area. Also, I don’t have anyone I can lend a power supply from.

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SlimeySkills
Member
52
10-28-2023, 04:48 AM
#8
Ensure the BIOS is set to its standard configuration. Refer to your motherboard manual for instructions if needed. Have you verified the GPU functionality on a different system?
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SlimeySkills
10-28-2023, 04:48 AM #8

Ensure the BIOS is set to its standard configuration. Refer to your motherboard manual for instructions if needed. Have you verified the GPU functionality on a different system?

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JBeast2014
Member
169
10-28-2023, 01:15 PM
#9
I changed the BIOS earlier today but didn't fix anything. I'm looking for someone who can test the graphics card. The main RTX card worked fine for an hour before I moved, and the GTX backup was a reliable alternative.
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JBeast2014
10-28-2023, 01:15 PM #9

I changed the BIOS earlier today but didn't fix anything. I'm looking for someone who can test the graphics card. The main RTX card worked fine for an hour before I moved, and the GTX backup was a reliable alternative.

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LordHamlin
Member
118
10-29-2023, 02:19 PM
#10
When either GPU is installed, Windows recognizes the GPU regardless of whether it appears as an unknown device.
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LordHamlin
10-29-2023, 02:19 PM #10

When either GPU is installed, Windows recognizes the GPU regardless of whether it appears as an unknown device.

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