F5F Stay Refreshed Hardware Desktop Playing emulated games causes the Xbox Series X to power down.

Playing emulated games causes the Xbox Series X to power down.

Playing emulated games causes the Xbox Series X to power down.

I
i3z___
Senior Member
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03-17-2016, 10:46 AM
#1
Thanks for attending my TED talk, everyone. Honestly, I’m running out of ideas on how to proceed. Before I jump into this, let me share a few points. I recently purchased my Xbox Series X brand new about a year ago, so it’s no longer under warranty. I’m hesitant to send it to Microsoft because I don’t want to pay $300 for a refurbished model after spending $500 on a new one just over two years ago. I’m not hoping for a quick fix or a miracle solution, but I’d love to hear what others experienced and how they resolved the issue.

My console tends to shut down unexpectedly while playing games. It powers off abruptly without any warning or overheating alerts. I keep it on my desk in a clean, well-ventilated space and regularly dust it. This problem mainly occurs with emulated titles—especially EA games like Battlefield 1, Battlefield V, and Titanfall 2. It also shows up with older games such as Splinter Cell: Chaos Theory and Red Dead Redemption 1. Interestingly, it doesn’t happen with more intense games like Hell Let Loose or Forza Motorsport.

I’ve tried numerous fixes: performing a full console reset, replacing the power supply, plugging it directly into the wall, adjusting power settings, using different outlets, cleaning it professionally, switching monitors, and even replacing the thermal paste. Despite these efforts, the console still shuts down consistently. It’s perplexing since it performs flawlessly on demanding titles, yet any emulation causes a sudden stop.
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I
i3z___
03-17-2016, 10:46 AM #1

Thanks for attending my TED talk, everyone. Honestly, I’m running out of ideas on how to proceed. Before I jump into this, let me share a few points. I recently purchased my Xbox Series X brand new about a year ago, so it’s no longer under warranty. I’m hesitant to send it to Microsoft because I don’t want to pay $300 for a refurbished model after spending $500 on a new one just over two years ago. I’m not hoping for a quick fix or a miracle solution, but I’d love to hear what others experienced and how they resolved the issue.

My console tends to shut down unexpectedly while playing games. It powers off abruptly without any warning or overheating alerts. I keep it on my desk in a clean, well-ventilated space and regularly dust it. This problem mainly occurs with emulated titles—especially EA games like Battlefield 1, Battlefield V, and Titanfall 2. It also shows up with older games such as Splinter Cell: Chaos Theory and Red Dead Redemption 1. Interestingly, it doesn’t happen with more intense games like Hell Let Loose or Forza Motorsport.

I’ve tried numerous fixes: performing a full console reset, replacing the power supply, plugging it directly into the wall, adjusting power settings, using different outlets, cleaning it professionally, switching monitors, and even replacing the thermal paste. Despite these efforts, the console still shuts down consistently. It’s perplexing since it performs flawlessly on demanding titles, yet any emulation causes a sudden stop.

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Reply