Plan de mantenimiento preventivo para computadoras
Plan de mantenimiento preventivo para computadoras
Hello, you're considering growing your IT support business by adding a maintenance package for clients. You plan to remotely check devices once a month—perhaps quarterly—to apply updates, verify hardware health, clean up issues, and optimize performance, charging a fixed monthly fee. Your pricing will likely differ from domestic B2B rates, which can range from £150 to $190 per PC each month. You're unsure about setting the right amount, especially since most clients are local. You'll need to send out an email to inform your clients about this new offering, then arrange direct debits to get started.
I plan to use a specific remote connection method. The monthly licensing fee for that service is what I need to know.
I previously worked at an organization that handled this process. The approach they used made the most sense when structured as follows: - every six months, aligning with major Windows update releases. - apply updates for any available windows and drivers. - perform standard checks like SFC scans, DISM tasks, and disk cleanup to ensure everything is clean. - integrate this with any outstanding client requests or preferences. If clients occasionally need assistance, that’s the right moment to address it. - additionally, provide thorough hardware cleaning if the customer brings their machine in. Pricing depends on factors like volume of service and perceived value. Ideally, set a rate where enough customers opt in so the effort pays off, while still maintaining profitability. In my previous role, this task consumed a large portion of the support team’s time, often raising questions about its financial impact.
Received information about Active1, a solution managing patches and supporting up to 100 devices. Could evaluate it further while weighing direct debits and contract considerations. Also planning to share this opportunity with clients via an email invitation for signing up.