Placed an order for a motherboard and received the delivery in an unexpected condition.

F5F Stay Refreshed Hardware Desktop Placed an order for a motherboard and received the delivery in an unexpected condition.

Dustyn1001
Member

194

11-10-2016, 03:23 PM

It seems no visible harm is present, yet my concern remains about potential issues. You can check its operation by running tests or using diagnostic tools to confirm everything works properly.

Dustyn1001

11-10-2016, 03:23 PM #1

It seems no visible harm is present, yet my concern remains about potential issues. You can check its operation by running tests or using diagnostic tools to confirm everything works properly.

RandiRed
Member

11-10-2016, 06:41 PM

Checking the board closely and noticing no damage suggests it's likely okay. I've dealt with PCB-style components in very poor packaging before, but most still functioned properly.

RandiRed

11-10-2016, 06:41 PM #2

Checking the board closely and noticing no damage suggests it's likely okay. I've dealt with PCB-style components in very poor packaging before, but most still functioned properly.

Fenitis
Member

196

11-12-2016, 03:06 PM

It seems acceptable, though you might have had a better chance to raise an issue if you'd received it here. Consider storing it digitally.

Fenitis

11-12-2016, 03:06 PM #3

It seems acceptable, though you might have had a better chance to raise an issue if you'd received it here. Consider storing it digitally.

ShadySky
Member

11-12-2016, 10:56 PM

Even though the mail carrier accidentally dropped your package, it’s probably okay. In the worst scenario, it might be damaged during transit, but it could still be replaced for free.

ShadySky

11-12-2016, 10:56 PM #4

Even though the mail carrier accidentally dropped your package, it’s probably okay. In the worst scenario, it might be damaged during transit, but it could still be replaced for free.

derk4321
Senior Member

482

12-02-2016, 07:42 AM

Probably fine, but take lots of pictures because any physical damage = no manufacturer warranty, so you'll have to take it up with the seller.

derk4321

12-02-2016, 07:42 AM #5

Probably fine, but take lots of pictures because any physical damage = no manufacturer warranty, so you'll have to take it up with the seller.

OmqDace
Posting Freak

798

12-02-2016, 01:09 PM

I often reach out to the seller immediately and request their preferred method. Some online shops prefer to confirm everything upfront rather than handling a possible warranty issue later (which takes time and effort). Others might ask you to try it first or offer the choice of returning it with or without testing.

OmqDace

12-02-2016, 01:09 PM #6