F5F Stay Refreshed Hardware Desktop Perform a full factory reset on Windows and ensure no system logs are retained.

Perform a full factory reset on Windows and ensure no system logs are retained.

Perform a full factory reset on Windows and ensure no system logs are retained.

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Pixel_Cupcake
Junior Member
46
10-14-2022, 05:37 AM
#21
Thank you to @FilipposTechGR and @Bjoolz for their assistance. I'll flag Filippos' post as the answer, as their input appeared helpful, though I appreciate your guidance overall.
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Pixel_Cupcake
10-14-2022, 05:37 AM #21

Thank you to @FilipposTechGR and @Bjoolz for their assistance. I'll flag Filippos' post as the answer, as their input appeared helpful, though I appreciate your guidance overall.

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BHLxNJx
Posting Freak
881
10-14-2022, 07:21 AM
#22
I'm trying to fix this again in another game. It's happening the same way—no logs, no sound problems, just a freeze where the screen stays on for about 15 seconds before it restarts. I'm not sure if I should replace the power supply unit or keep the same one. Any advice would be appreciated!
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BHLxNJx
10-14-2022, 07:21 AM #22

I'm trying to fix this again in another game. It's happening the same way—no logs, no sound problems, just a freeze where the screen stays on for about 15 seconds before it restarts. I'm not sure if I should replace the power supply unit or keep the same one. Any advice would be appreciated!

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ASpray
Member
122
10-15-2022, 03:38 PM
#23
Do you have recent information about that motherboard? JayTwoCents found a potential reason for the SSD vanishing problem, noting that the KB August update didn’t support older AGESA versions. Most reported cases came from AMD boards. If your operating system suddenly disappears and Windows crashes without a BSOD or log file, it might be because the drive has vanished and the system can’t save logs. When the PC restarts, it may perform a full power cycle—some boards do this, others don’t. If yours does, the SSD could restart again. This issue seems linked to not having the latest AGESA update. If you already have it, don’t let me down.
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ASpray
10-15-2022, 03:38 PM #23

Do you have recent information about that motherboard? JayTwoCents found a potential reason for the SSD vanishing problem, noting that the KB August update didn’t support older AGESA versions. Most reported cases came from AMD boards. If your operating system suddenly disappears and Windows crashes without a BSOD or log file, it might be because the drive has vanished and the system can’t save logs. When the PC restarts, it may perform a full power cycle—some boards do this, others don’t. If yours does, the SSD could restart again. This issue seems linked to not having the latest AGESA update. If you already have it, don’t let me down.

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112
10-17-2022, 06:32 AM
#24
I'll attempt a BIOS update.
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Charlie_Senpai
10-17-2022, 06:32 AM #24

I'll attempt a BIOS update.

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