F5F Stay Refreshed Hardware Desktop PC stops completely and fans run loudly while three programs are in use. I need this checked out right away.

PC stops completely and fans run loudly while three programs are in use. I need this checked out right away.

PC stops completely and fans run loudly while three programs are in use. I need this checked out right away.

H
hrgriff
Senior Member
573
09-01-2020, 06:40 PM
#1
I handle video editing professionally and have faced this desktop issue recently. After installing the Ryzen 9 5900X in December 2022, I’ve encountered a recurring problem where certain applications cause my system to shut down completely and spin up all fans at full speed. It won’t restart unless I manually disconnect the power supply and reboot the whole machine. This has happened while using Adobe Premiere, the final level in Hitman 3, and after about 20 minutes of playing Red Dead Redemption 2. The only consistent trigger seems to be the final level in Hitman 3. Other programs don’t cause this consistently.

I’ve tried various diagnostics: single-core and multi-core Cinebench tests showed no crashes. I swapped out my PSU with a new RM850x, but the issue persists during the final Hitman 3 level. I reordered CPU sticks, replaced RAM, and even ran the game with one stick at a time to check for memory issues. Still, it crashes at the same point. I’ve updated the BIOS and graphics drivers, cleaned the case thoroughly, and dusted everything. Despite these efforts, the problem remains.

My CPU runs at 3.70 GHz, GPU is RTX 2080 Super, and I’m keeping an eye on temperatures—consistently between 80-85°C during heavy workloads, versus 44-54°C when idle. I suspect overheating might be the culprit, but other games I use regularly cause more stress than this. The crash logs don’t show any DMP entries for this type of failure.

I’m desperate to get this fixed so I can work confidently again. Could you help identify what’s wrong?
H
hrgriff
09-01-2020, 06:40 PM #1

I handle video editing professionally and have faced this desktop issue recently. After installing the Ryzen 9 5900X in December 2022, I’ve encountered a recurring problem where certain applications cause my system to shut down completely and spin up all fans at full speed. It won’t restart unless I manually disconnect the power supply and reboot the whole machine. This has happened while using Adobe Premiere, the final level in Hitman 3, and after about 20 minutes of playing Red Dead Redemption 2. The only consistent trigger seems to be the final level in Hitman 3. Other programs don’t cause this consistently.

I’ve tried various diagnostics: single-core and multi-core Cinebench tests showed no crashes. I swapped out my PSU with a new RM850x, but the issue persists during the final Hitman 3 level. I reordered CPU sticks, replaced RAM, and even ran the game with one stick at a time to check for memory issues. Still, it crashes at the same point. I’ve updated the BIOS and graphics drivers, cleaned the case thoroughly, and dusted everything. Despite these efforts, the problem remains.

My CPU runs at 3.70 GHz, GPU is RTX 2080 Super, and I’m keeping an eye on temperatures—consistently between 80-85°C during heavy workloads, versus 44-54°C when idle. I suspect overheating might be the culprit, but other games I use regularly cause more stress than this. The crash logs don’t show any DMP entries for this type of failure.

I’m desperate to get this fixed so I can work confidently again. Could you help identify what’s wrong?

R
RishiLags
Member
74
09-03-2020, 08:31 PM
#2
Do you have both 8-pin CPU connectors connected? It seems unnecessary, but I remember a time when using a 4-pin adapter resolved the crashes.
R
RishiLags
09-03-2020, 08:31 PM #2

Do you have both 8-pin CPU connectors connected? It seems unnecessary, but I remember a time when using a 4-pin adapter resolved the crashes.

D
dayEric
Member
71
09-22-2020, 01:26 AM
#3
Absolutely, everything is connected.
D
dayEric
09-22-2020, 01:26 AM #3

Absolutely, everything is connected.

J
J4im3x0
Member
164
09-26-2020, 05:48 PM
#4
Do you have another GPU available? You might also want to reinsert the card carefully. It could be that it was shifted during installation alongside the CPU replacement and isn't properly aligned.
J
J4im3x0
09-26-2020, 05:48 PM #4

Do you have another GPU available? You might also want to reinsert the card carefully. It could be that it was shifted during installation alongside the CPU replacement and isn't properly aligned.

D
Dark_Fragger
Junior Member
8
09-30-2020, 07:18 AM
#5
Usually I'd support your view, but I replaced the GPUs after the CPU update. The CPU switch happened in December, while the GPU changes were about a month prior. Both GPUs still needed re-setting twice.
D
Dark_Fragger
09-30-2020, 07:18 AM #5

Usually I'd support your view, but I replaced the GPUs after the CPU update. The CPU switch happened in December, while the GPU changes were about a month prior. Both GPUs still needed re-setting twice.