PC starts up normally, yet fails to boot. Forcing a shutdown and then turning it back on results in successful POST.
PC starts up normally, yet fails to boot. Forcing a shutdown and then turning it back on results in successful POST.
Whenever I shut down my computer through Windows and restart it, a black screen appears while the motherboard, GPU, and case lights stay active. There are no error signals or sounds. All fans on the CPU, power supply, and case operate normally. My PC model is listed here: https://pcpartpicker.com/user/CaspieChi/saved/dk83RB. A quick fix I tried was forcing a shutdown by holding the power button and then restarting, which seemed to resolve the issue temporarily. So far I’ve reset the BIOS using the default settings, verified memory speed compatibility, confirmed the boot drive is correct, and double-checked device recognition. I’m unsure if a BIOS update would help, nor how to perform one, but I’d like guidance on that. I’m hoping this temporary workaround can be replaced with a stable solution.
I support the idea of a BIOS update, especially if it's newer than your current version. You can find the official download here or check the support page for details on BIOS flashing: [Motherboard] How to use USB BIOS FlashBack™? | Official Support | ASUS Global
The process you described is typical after a BIOS flashback. It’s normal to see the screen but not a black one yet. After saving changes, using F1 and then F10 should let you exit without altering settings to test boot functionality. Regarding your question, RAID refers to a storage configuration that spreads data across multiple drives for improved performance or redundancy.
It looks like the system is operating as expected. You should open BIOS by pressing F1, then activate the appropriate memory profile (XMP/DOCP/EXPO). After that, simply save and exit.
I’d need to adjust the DOCP manually to 3200 because the default POST speed is capped at 3600 and my motherboard won’t boot with 3600. I’ll first verify it works, then change it to 3200 using DOCP and test again.
Using docp at 3200 causes the issue again. I'll gradually lower the speed to determine if it improves.
Yes, this approach seems correct, though the official specifications confirm support for RAM up to 3200MHz. If your system doesn’t reach that speed, it might indicate a problem with your CPU, RAM, or motherboard. Checking your PCPartPicker shows you’re referencing the same RAM twice and also noting that “CMK32GX4M2Z3600C18” isn’t listed in the official compatibility list. This suggests your current RAM hasn’t been verified by AMD, and using two different kits labeled “CMK32GX4M2Z3600C18” could cause compatibility issues. These kits are designed to work together, so mixing them might not be ideal. There’s a reason some sets include four sticks—these RAM modules have been tested together before sale, which can also explain the higher price compared to buying two identical 2x sticks.
I purchased the RAM sets together, including two additional tools to cut costs. When I looked up compatibility on AMD's website, it appeared in the list because I searched for RAM there. My motherboard supports a maximum of 4400MHz for RAM, as shown on the site where I bought it and on PCPartPicker. I’m leaning toward skipping the DOCP since that’s the only option that works without issues. The package includes AMD compatibility and my motherboard also lists support for the 3000 series. Edit: the four-pack was sold out or unavailable here, or it was priced higher than two two-pack deals (excluding the 50% discount on the two-packs). Updated August 11, 2023 by CaspieChi