F5F Stay Refreshed Hardware Desktop PC shuts down during gameplay.

PC shuts down during gameplay.

PC shuts down during gameplay.

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Firespin111
Junior Member
8
07-31-2021, 03:37 AM
#1
Hey everyone, I recently assembled a custom gaming PC around a year ago. Lately it keeps crashing during games like CS and R6S, then shutting down completely before restarting. In Event Viewer I see a Kernel Power Error 41 (63). Here’s what I’ve tried so far: 1. Restart Windows completely, 2. Use default settings, 3. Set RAM to one stick only, 4. Remove the SW_RESET pin from the motherboard, 5. Disconnect the GPU, 6. Clear GPU drivers with DDU, 7. Turn off Fast Boot, 8. Change the Power Button behavior in Windows, 9. Update BIOS, 10. Disable unused audio devices, 11. Use a different power adapter, 12. Make a Power Plan with hard drive sleep disabled. Temperatures are normal (CPU 60°C, GPU 65°C). Still unknown what’s causing it—have checked the PSU (about 4 months old, new) and contacted ASUS about the motherboard, but haven’t heard back. This issue occurs even in Safe Mode, so it probably points to a hardware problem. I’m open to any advice or system details if you need them. Thanks for your help!
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Firespin111
07-31-2021, 03:37 AM #1

Hey everyone, I recently assembled a custom gaming PC around a year ago. Lately it keeps crashing during games like CS and R6S, then shutting down completely before restarting. In Event Viewer I see a Kernel Power Error 41 (63). Here’s what I’ve tried so far: 1. Restart Windows completely, 2. Use default settings, 3. Set RAM to one stick only, 4. Remove the SW_RESET pin from the motherboard, 5. Disconnect the GPU, 6. Clear GPU drivers with DDU, 7. Turn off Fast Boot, 8. Change the Power Button behavior in Windows, 9. Update BIOS, 10. Disable unused audio devices, 11. Use a different power adapter, 12. Make a Power Plan with hard drive sleep disabled. Temperatures are normal (CPU 60°C, GPU 65°C). Still unknown what’s causing it—have checked the PSU (about 4 months old, new) and contacted ASUS about the motherboard, but haven’t heard back. This issue occurs even in Safe Mode, so it probably points to a hardware problem. I’m open to any advice or system details if you need them. Thanks for your help!

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Lynn512
Member
73
07-31-2021, 04:57 AM
#2
Remove the SSD from the list, after the game starts loading it doesn't require accessing the SSD.
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Lynn512
07-31-2021, 04:57 AM #2

Remove the SSD from the list, after the game starts loading it doesn't require accessing the SSD.

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fmflame
Junior Member
13
07-31-2021, 08:32 PM
#3
The files are saved on your local storage.
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fmflame
07-31-2021, 08:32 PM #3

The files are saved on your local storage.

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flav_57
Junior Member
27
07-31-2021, 09:22 PM
#4
That’s even less of a justification for the crash. It seems to happen during gameplay rather than in loading screens.
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flav_57
07-31-2021, 09:22 PM #4

That’s even less of a justification for the crash. It seems to happen during gameplay rather than in loading screens.

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mineblork
Member
208
08-07-2021, 03:38 PM
#5
Absolutely, I understand. Occasionally it freezes during a match, at times in the middle, and other times while loading.
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mineblork
08-07-2021, 03:38 PM #5

Absolutely, I understand. Occasionally it freezes during a match, at times in the middle, and other times while loading.