F5F Stay Refreshed Hardware Desktop PC shuts down due to a "Cache Hierarchy Error," causing both displays to go dark.

PC shuts down due to a "Cache Hierarchy Error," causing both displays to go dark.

PC shuts down due to a "Cache Hierarchy Error," causing both displays to go dark.

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stampy0114
Member
76
02-10-2026, 11:54 PM
#1
Hello everyone, I'm really confused about these frequent crashes. They seem unpredictable, and just searching for the error doesn't give a clear answer. When music plays during them, the system stutters, monitors go dark, and it restarts itself. The Windows Error Report shows something like core IDs 14...12...4, but the message stays the same. I've tried everything to recreate the issue, but it's always happening. I can run stress tests on the PC for hours without any problems, yet it randomly crashes during games or while watching videos with a streaming app open. I've played for long periods—30+ days straight—and still experienced this. It's frustrating because I'm low on money and can't afford to keep trying. Do anyone have any suggestions? Thanks in advance. P.S. I accidentally omitted my specs earlier. Sorry about that.
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stampy0114
02-10-2026, 11:54 PM #1

Hello everyone, I'm really confused about these frequent crashes. They seem unpredictable, and just searching for the error doesn't give a clear answer. When music plays during them, the system stutters, monitors go dark, and it restarts itself. The Windows Error Report shows something like core IDs 14...12...4, but the message stays the same. I've tried everything to recreate the issue, but it's always happening. I can run stress tests on the PC for hours without any problems, yet it randomly crashes during games or while watching videos with a streaming app open. I've played for long periods—30+ days straight—and still experienced this. It's frustrating because I'm low on money and can't afford to keep trying. Do anyone have any suggestions? Thanks in advance. P.S. I accidentally omitted my specs earlier. Sorry about that.

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Sane_Samurai
Member
62
02-11-2026, 09:44 PM
#2
The guide explains how to examine memory dump files (.dmp) generated during a BSOD on Windows 10. It suggests reviewing these files to identify potential causes such as faulty drivers or applications.
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Sane_Samurai
02-11-2026, 09:44 PM #2

The guide explains how to examine memory dump files (.dmp) generated during a BSOD on Windows 10. It suggests reviewing these files to identify potential causes such as faulty drivers or applications.

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Velizar06
Posting Freak
865
02-12-2026, 12:00 AM
#3
Hey there! Are you looking for someone with extra storage you might be willing to give away? It could work. Probably something related to a motherboard or CPU return. Let me know!
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Velizar06
02-12-2026, 12:00 AM #3

Hey there! Are you looking for someone with extra storage you might be willing to give away? It could work. Probably something related to a motherboard or CPU return. Let me know!

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Dopaydoe
Junior Member
2
02-16-2026, 07:47 PM
#4
I hope there were minidumps available, but unfortunately they aren't. I don’t have an extra NVME drive, though it’s clear the issue was related to RAM. I’ve heard that some 450 mainboards encounter problems when all four slots are full. I took out two RAM sticks and didn’t experience any crashes—this is definitely something unusual.
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Dopaydoe
02-16-2026, 07:47 PM #4

I hope there were minidumps available, but unfortunately they aren't. I don’t have an extra NVME drive, though it’s clear the issue was related to RAM. I’ve heard that some 450 mainboards encounter problems when all four slots are full. I took out two RAM sticks and didn’t experience any crashes—this is definitely something unusual.