PC restarts unexpectedly in a single location
PC restarts unexpectedly in a single location
Hey everyone,
My PC keeps restarting unexpectedly over the last few months without any BSOD. It just powers off and turns back on. It always resets every time I launch demanding programs like Photoshop, and sometimes it randomly restarts during regular use. I've replaced the graphics card, checked the cables, even removed the extension plug and reinstalled everything, but nothing works. The odd part is that it only happens at home—when I'm using it, it runs smoothly for hours. Could it be the power line in my house (220V) affecting the PSU?
Here are my details:
OS: Windows 10 Enterprise
Motherboard: GIGABYTE H81M-DS2
Processor: Intel Core i5-4440
Memory: 16364MB RAM
GPU: NVIDIA GeForce GTX 1660 SUPER
Drives: ST1000DM003-1CH162 & KINGSTON SA400S37480G
PSU: Acbel HK+450 HB9008-YK2GT (maybe it's faulty?)
Any advice would be really helpful!
Did you bring your monitor, keyboard, and mouse to your friend's house with your computer?
What is the power rating of your AcBel PSU? I'm having trouble finding it online.
Does this device look like a budget model and might it lack stability for your computer?
Can you provide the manufacturer's part number for your RAM? Is it being overclocked?
True. A low-quality PSU struggles when dealing with poor quality input power.
I've tested various outlets in different rooms, but the issue persists.
At my friend's house, I was able to run some restart-inducing programs for extended periods without issues (for instance, Photoshop and its GPU-heavy tasks work smoothly there, unlike at home where opening a file would trigger an immediate PC restart).
For the power supply, I managed to locate its supposed specifications, please forgive the poor image quality:
It appears to be of low quality and has been with me for nearly three years, which might indicate a failure. However, I’m puzzled as to why it functioned properly at my friend’s place. Is it the home’s power causing its safety mechanisms to activate, or is it solely due to the PSU itself?
I’ve swapped the power supply to a Cooler Master MWE Bronze V2 80 Plus Bronze, checked it in the workshop (Photoshop functions well and they likely ran an OCCT test), but the issue persists at home. I can even hear the supply clicking before it restarts. Is it safe to assume the PSU is faulty?
If the issue appears solely when you're at home, it might indicate a defective wiring connection. Consider linking your PC to a power source in another area and observe whether the problem persists. If it doesn't, consult a nearby electrician to inspect your wiring.