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PC random shutdowns

PC random shutdowns

R
Rosen05
Member
152
09-06-2023, 07:04 PM
#1
Hi everyone,
I’m checking a client’s PC that was said to shut down randomly or behave oddly when powered on. During testing it worked fine, but I performed some checks.

I did the following:
- Cleaning the internal components (as requested by the client)
- Running stress tests with AIDA64, OCCT, Prime95, and FurMark
- Playing games and using the PC for several hours

Results:
The system operated perfectly for many days without shutdowns, restarts, crashes, or instability. Temperatures remained within safe levels.

The only odd occurrence was when I tried to turn it on right after shutting it down—then the power button didn’t respond. On the second try, it powered on normally. About 10 power cycles completed without problems.

My thoughts:
Based on this, does the PC appear stable? Should I worry about that brief power-on issue, or is it just normal?

Thanks in advance!
R
Rosen05
09-06-2023, 07:04 PM #1

Hi everyone,
I’m checking a client’s PC that was said to shut down randomly or behave oddly when powered on. During testing it worked fine, but I performed some checks.

I did the following:
- Cleaning the internal components (as requested by the client)
- Running stress tests with AIDA64, OCCT, Prime95, and FurMark
- Playing games and using the PC for several hours

Results:
The system operated perfectly for many days without shutdowns, restarts, crashes, or instability. Temperatures remained within safe levels.

The only odd occurrence was when I tried to turn it on right after shutting it down—then the power button didn’t respond. On the second try, it powered on normally. About 10 power cycles completed without problems.

My thoughts:
Based on this, does the PC appear stable? Should I worry about that brief power-on issue, or is it just normal?

Thanks in advance!

G
Gabokazu
Posting Freak
814
09-07-2023, 12:35 PM
#2
When sharing a troubleshooting thread, it's standard to provide complete system details. List the specifications as follows:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the age of the PSU along with its make and model. Also note the current BIOS version for your motherboard.
The sole distinction from others' configurations is the type of wall outlet.
G
Gabokazu
09-07-2023, 12:35 PM #2

When sharing a troubleshooting thread, it's standard to provide complete system details. List the specifications as follows:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the age of the PSU along with its make and model. Also note the current BIOS version for your motherboard.
The sole distinction from others' configurations is the type of wall outlet.

G
Gabester12
Member
229
09-12-2023, 05:09 AM
#3
Think about trying it with an UPS if possible. It's possible the power line is involved in the issue. An UPS that guards against brownouts could rule out one potential reason—or it might not be worth spending money on. Fluctuating power can lead to unexpected shutdowns.
G
Gabester12
09-12-2023, 05:09 AM #3

Think about trying it with an UPS if possible. It's possible the power line is involved in the issue. An UPS that guards against brownouts could rule out one potential reason—or it might not be worth spending money on. Fluctuating power can lead to unexpected shutdowns.

Z
zShard
Member
194
09-12-2023, 06:15 AM
#4
I'm not using the PC at the moment, but thinking about it...
Here’s what I have: Intel core i3 9100f with stock cooler, ASUS Prime H310M-R R2.0, Eurotech FATX700R50 power supply, G.Skill Aegis DDR4 2x8GB memory, KFA2 NVIDIA GTX 1650 EX with one-click OC, and Eurotech Slayer RX23 Pro case.
Thanks, maybe this is the next best option.
Z
zShard
09-12-2023, 06:15 AM #4

I'm not using the PC at the moment, but thinking about it...
Here’s what I have: Intel core i3 9100f with stock cooler, ASUS Prime H310M-R R2.0, Eurotech FATX700R50 power supply, G.Skill Aegis DDR4 2x8GB memory, KFA2 NVIDIA GTX 1650 EX with one-click OC, and Eurotech Slayer RX23 Pro case.
Thanks, maybe this is the next best option.

S
Salty___Bud
Member
246
09-12-2023, 09:20 AM
#5
That seems a suspect unit.
S
Salty___Bud
09-12-2023, 09:20 AM #5

That seems a suspect unit.

I
Iameric92
Junior Member
38
09-13-2023, 10:39 AM
#6
I understand, that was the initial thought when I first checked the PC... however, I’m not convinced there’s sufficient proof to assign fault to the PSU, just from what the customer mentioned.
I
Iameric92
09-13-2023, 10:39 AM #6

I understand, that was the initial thought when I first checked the PC... however, I’m not convinced there’s sufficient proof to assign fault to the PSU, just from what the customer mentioned.