PC often stops during game launches.
PC often stops during game launches.
My computer has been acting strangely since April 9, 2025. It powers off when I start a game that requires a lot of graphics. Usually I reach the title screen, but once shaders and files load it just turns off completely. There’s no overheating issue. The first time this happened was during Helldivers 2; the machine shut down in the middle of the game. Since then, launching any game causes it to turn off within about a minute. I’m planning to visit Micro Center because I have the two-year warranty. I upgraded my PC on February 1, 2025, with the AMD bundle that includes a Ryzen 7 9800X3D, an MSI X670 MagTomahawk, and Corsair Vengeance RAM. After the upgrade, everything ran smoothly until the night of September 4, 2025. Here’s what I tried to fix:
1. Swapped PSUs
2. Disconnected from the power strip and plugged into the wall outlet
3. Restored Windows to a previous state before the problem started
4. Moved RAM sticks to different slots
5. Ran SFC and chkdsk multiple times
6. Reinstalled Windows 11 along with all drives
7. Conducted a memory test on both RAM modules
8. Used one RAM stick in each slot
9. Performed a stress test on CPU, RAM, and GPU for over an hour
Despite these efforts, the PC still shuts down shortly after launching most games. I’m considering visiting Micro Center since I have the warranty. I upgraded my system with the new bundle on February 1st. The specs are:
- Ryzen 7 9800X3D (part of the bundle)
- PEERLESS ASSASIN 120 SE MSI X670 MAG TOMAHAWK WIFI
- COARSAIR 6000 DDR5 TWO 16GB RAM
- COARSAIR HX1000W PSU RADEON 6950XT HYTE 60 case
- M.2 SAMSUNG 1TB and internal 1TB EMPIRE SSD
I suspect either the CPU or motherboard might be faulty, especially since I’ve had a defective GPU before. I’m open to exchanging all three parts but would prefer not to travel far. Any advice would be greatly appreciated.
Check for unusual error or warning alerts in the event viewer. Look for WHEA uncorrectable issues. Scan the device manager for any yellow warning triangles on devices. Have access to an older PC or its components for troubleshooting. You can evaluate the GPU in the old machine and compare it with the new one.
I received the standard kernel power event ID 41. No warnings appear in the device manager list. The only outdated component is my other PSU, AM4 motherboard, CPU, and RAM. This setup won't fit in the case because the problem lies with the AM5 chipset. I only have one GPU. I've experienced a faulty GPU before—it never caused the PC to shut down. It just triggers driver timeouts during intense gameplay.
Verify if your PSU supports switching between multi-rail and single-rail configurations. If available, attempt the transition to single rail. It resolved my problem, similar to what I experienced with the Bequiet Dark Power Pro 1600W and 5090. Good luck!