F5F Stay Refreshed Hardware Desktop PC not receiving power from USB-C port and experiencing shorts.

PC not receiving power from USB-C port and experiencing shorts.

PC not receiving power from USB-C port and experiencing shorts.

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BlazeEagle
Junior Member
17
06-18-2018, 11:50 AM
#1
I've faced this problem before, but didn't pay much attention. Now and then I need a USB Type-C connection, so I'm curious what others think. My motherboard is an Asus ROG B450-F with a USB Type-C port on the back. The case lacks a USB Type-C on the front. About two years ago I realized my phone would connect but wouldn't charge properly—amperage was too low, maybe only 1% or less. It might output around 100mA at best. I've heard Asus offers a software called Asus AI Charger, but it's no longer available. I haven't tried it to check if it helps. Recently, using USB Type-C has caused issues too. When connecting my phone, I had to plug it in directly; otherwise, the PC would shut down or Windows would think it was turned off. This seems specific to my USB Type-C port. How did it happen and how can I fix it? I assume my motherboard is installed correctly. Any suggestions for resolving this charging problem? My quick solution right now is using a standard USB-A to USB Type-C cable.
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BlazeEagle
06-18-2018, 11:50 AM #1

I've faced this problem before, but didn't pay much attention. Now and then I need a USB Type-C connection, so I'm curious what others think. My motherboard is an Asus ROG B450-F with a USB Type-C port on the back. The case lacks a USB Type-C on the front. About two years ago I realized my phone would connect but wouldn't charge properly—amperage was too low, maybe only 1% or less. It might output around 100mA at best. I've heard Asus offers a software called Asus AI Charger, but it's no longer available. I haven't tried it to check if it helps. Recently, using USB Type-C has caused issues too. When connecting my phone, I had to plug it in directly; otherwise, the PC would shut down or Windows would think it was turned off. This seems specific to my USB Type-C port. How did it happen and how can I fix it? I assume my motherboard is installed correctly. Any suggestions for resolving this charging problem? My quick solution right now is using a standard USB-A to USB Type-C cable.

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_JackSparrow
Member
77
06-18-2018, 11:50 AM
#2
I’m not familiar with MOBOs, but if I had to guess, it’s likely a problem when the USB port was soldered onto the board causing a short circuit. It’s unlikely if it’s covered under warranty, but you could attempt a return if you have the original packaging and cover. If you’re handy with a soldering iron, fixing it might be possible, though I’m not sure.
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_JackSparrow
06-18-2018, 11:50 AM #2

I’m not familiar with MOBOs, but if I had to guess, it’s likely a problem when the USB port was soldered onto the board causing a short circuit. It’s unlikely if it’s covered under warranty, but you could attempt a return if you have the original packaging and cover. If you’re handy with a soldering iron, fixing it might be possible, though I’m not sure.

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xXRAXERXx
Posting Freak
817
06-18-2018, 11:50 AM
#3
If the insertion wasn't done correctly and excessive force was used, the port might get damaged. The main reason for poor grounding could be an incorrect mount on the I/O shield, though the Strix B450-F includes a built-in one, so that's unlikely. Alternatively, the motherboard may have been shipped with a grounding issue unrelated to your actions.
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xXRAXERXx
06-18-2018, 11:50 AM #3

If the insertion wasn't done correctly and excessive force was used, the port might get damaged. The main reason for poor grounding could be an incorrect mount on the I/O shield, though the Strix B450-F includes a built-in one, so that's unlikely. Alternatively, the motherboard may have been shipped with a grounding issue unrelated to your actions.

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220
06-18-2018, 11:50 AM
#4
USB type A delivers approximately 5V 1A, while your USB-C should offer around 5V 1.5A. It seems your USB-C port likely meets that requirement. You might want to check the BIOS settings or ensure it’s installed in the peripherals manager. Updated March 3, 2024 by leclod
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BlueSkyHorizon
06-18-2018, 11:50 AM #4

USB type A delivers approximately 5V 1A, while your USB-C should offer around 5V 1.5A. It seems your USB-C port likely meets that requirement. You might want to check the BIOS settings or ensure it’s installed in the peripherals manager. Updated March 3, 2024 by leclod

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Niclin13
Member
193
06-18-2018, 11:50 AM
#5
AFAIK USB-C doesn't exceed USB-A current unless it offers power delivery. It's unlikely some manufacturers will deviate from the standard and let more flow, but I wouldn't count on it. It's usually not wise to use your PC to charge devices needing higher power, since a malfunction could damage expensive equipment instead of a simple charger.
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Niclin13
06-18-2018, 11:50 AM #5

AFAIK USB-C doesn't exceed USB-A current unless it offers power delivery. It's unlikely some manufacturers will deviate from the standard and let more flow, but I wouldn't count on it. It's usually not wise to use your PC to charge devices needing higher power, since a malfunction could damage expensive equipment instead of a simple charger.

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runner4485
Junior Member
3
06-18-2018, 11:50 AM
#6
It doesn't matter what kind of current the person prefers, they only get so much. A recipient isn't damaged by slower power supply, in fact, they benefit from it. I don't understand your argument. It looks like you're suggesting avoid charging from your motherboard. I prefer to do it. I power my keyboard, mouse, power bank, camera, and phone with it. (Of course the short circuit concern is a worry.) I'd test the Asus AI Charger—it might give some guidance. Edited March 3, 2024 by leclod
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runner4485
06-18-2018, 11:50 AM #6

It doesn't matter what kind of current the person prefers, they only get so much. A recipient isn't damaged by slower power supply, in fact, they benefit from it. I don't understand your argument. It looks like you're suggesting avoid charging from your motherboard. I prefer to do it. I power my keyboard, mouse, power bank, camera, and phone with it. (Of course the short circuit concern is a worry.) I'd test the Asus AI Charger—it might give some guidance. Edited March 3, 2024 by leclod