F5F Stay Refreshed Hardware Desktop PC is restarting unexpectedly (Kernel Power 41)?

PC is restarting unexpectedly (Kernel Power 41)?

PC is restarting unexpectedly (Kernel Power 41)?

R
Rainbowlove27
Junior Member
2
06-24-2020, 09:58 AM
#1
System specifications (not overclocked):
AMD Ryzen 3600 CPU
MSI B550 A-PRO Motherboard
HyperX Fury 2x 8Gb RAM modules
Nvidia GTX 1060 graphics card
Corsair TX650M power supply unit
Additionally, there is a 2TB hard drive and a 500GB SSD available
The desktop tends to restart unexpectedly. I’ve examined the Event Viewer, and each time it logs one error followed by another critical event. The critical event always appears first.
This pattern started after a kernel power failure (Event ID 41, Task Category 63).
The system restarted without a full shutdown. This issue might stem from the system becoming unresponsive, crashing, or losing power suddenly.
Immediately afterward, a WHEA-Logger entry appears (Event ID 18, Tast Category: None), indicating a fatal hardware fault.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 8
Further details are available in the details view.
These reboots mostly happen when I’m idle (such as browsing or listening to music), though they also occurred occasionally during gaming. They seem less frequent when the power plan is set to Power Saver compared to Balanced or AMD Ryzen Balanced. The screen shuts down abruptly, turning completely black, while audio plays for a brief moment before stopping.
R
Rainbowlove27
06-24-2020, 09:58 AM #1

System specifications (not overclocked):
AMD Ryzen 3600 CPU
MSI B550 A-PRO Motherboard
HyperX Fury 2x 8Gb RAM modules
Nvidia GTX 1060 graphics card
Corsair TX650M power supply unit
Additionally, there is a 2TB hard drive and a 500GB SSD available
The desktop tends to restart unexpectedly. I’ve examined the Event Viewer, and each time it logs one error followed by another critical event. The critical event always appears first.
This pattern started after a kernel power failure (Event ID 41, Task Category 63).
The system restarted without a full shutdown. This issue might stem from the system becoming unresponsive, crashing, or losing power suddenly.
Immediately afterward, a WHEA-Logger entry appears (Event ID 18, Tast Category: None), indicating a fatal hardware fault.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 8
Further details are available in the details view.
These reboots mostly happen when I’m idle (such as browsing or listening to music), though they also occurred occasionally during gaming. They seem less frequent when the power plan is set to Power Saver compared to Balanced or AMD Ryzen Balanced. The screen shuts down abruptly, turning completely black, while audio plays for a brief moment before stopping.

A
Aldenar
Junior Member
21
06-24-2020, 11:42 AM
#2
Welcome to the forums, newcomer!
What is the age of your PSU in this build?
Updating BIOS
Have you reset the CMOS after confirming the BIOS update to the newest release? If so, please specify the BIOS version you're currently using.
A
Aldenar
06-24-2020, 11:42 AM #2

Welcome to the forums, newcomer!
What is the age of your PSU in this build?
Updating BIOS
Have you reset the CMOS after confirming the BIOS update to the newest release? If so, please specify the BIOS version you're currently using.

R
rythya
Junior Member
48
06-24-2020, 06:42 PM
#3
The PSU is a new replacement for my previous one. I installed it to try fixing the problem, but it didn’t help. The PSU is about ten months old, maybe a little older. Regarding the CMOS, I’m not sure what you’re asking. I’m not very experienced, so your help would be really appreciated. The BIOS I have is now updated to MSI's 7C56vAE.
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rythya
06-24-2020, 06:42 PM #3

The PSU is a new replacement for my previous one. I installed it to try fixing the problem, but it didn’t help. The PSU is about ten months old, maybe a little older. Regarding the CMOS, I’m not sure what you’re asking. I’m not very experienced, so your help would be really appreciated. The BIOS I have is now updated to MSI's 7C56vAE.