F5F Stay Refreshed Hardware Desktop PC is experiencing a crash due to the error "Video_Scheduler_Internal_Error (0x119)".

PC is experiencing a crash due to the error "Video_Scheduler_Internal_Error (0x119)".

PC is experiencing a crash due to the error "Video_Scheduler_Internal_Error (0x119)".

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gaLact1cfLea
Member
194
12-12-2019, 12:01 PM
#1
It began two days ago with unexpected crashes while playing Dead By Daylight. Despite having an updated Windows and GPU driver, I still face these issues now. It reminds me of a similar problem from last year, though I didn’t remember the solution then. Tonight’s session had three separate crashes. My graphics card is a RX 5700 XT, and my PC is five years old. All details are covered in the provided link, which also includes a short video of the crash moment.
G
gaLact1cfLea
12-12-2019, 12:01 PM #1

It began two days ago with unexpected crashes while playing Dead By Daylight. Despite having an updated Windows and GPU driver, I still face these issues now. It reminds me of a similar problem from last year, though I didn’t remember the solution then. Tonight’s session had three separate crashes. My graphics card is a RX 5700 XT, and my PC is five years old. All details are covered in the provided link, which also includes a short video of the crash moment.

S
santagamezz
Member
65
12-12-2019, 03:31 PM
#2
My GPU is a RX 5700 XT, and my PC is five years old now. When sharing a troubleshooting thread, it's standard to provide full system details. Please list your specs as follows: CPU, CPU cooler, Motherboard, RAM, SSD/HDD, GPU, PSU, Chassis, OS, Monitor. Include the age of the PSU along with its make and model. BIOS version for your motherboard is also needed at this time. I checked your Google drive link and noticed you were expecting .dmp files instead of just screenshots. Are UEFI, fTPM, and Secure Boot enabled in BIOS?
S
santagamezz
12-12-2019, 03:31 PM #2

My GPU is a RX 5700 XT, and my PC is five years old now. When sharing a troubleshooting thread, it's standard to provide full system details. Please list your specs as follows: CPU, CPU cooler, Motherboard, RAM, SSD/HDD, GPU, PSU, Chassis, OS, Monitor. Include the age of the PSU along with its make and model. BIOS version for your motherboard is also needed at this time. I checked your Google drive link and noticed you were expecting .dmp files instead of just screenshots. Are UEFI, fTPM, and Secure Boot enabled in BIOS?

H
HellNether
Senior Member
731
12-14-2019, 05:56 AM
#3
CPU model: AMD Ryzen 5 3600X with Matisse 7nm tech
CPU cooler: Gamemax Gamma 500
Motherboard: Gigabyte Technology Co., Ltd. B450 GAMING X (A
Memory: 16.0GB Dual-Channel DDR4 @ 1477MHz (16-17-17-35)
Storage: 931GB Seagate ST1000DM010-2EP102 (SATA)
238GB ADATA SX8200PNP (Unknown – SSD)
GPU: AMD Radeon RX 5700 XT
Power Supply: (Uncertain, hidden unit, open case needed)
Chassis: (Information unclear, sorry)
Operating System: Windows 11
Display: Acer monitor
Additional note: Secure boot is disabled.
Check if there’s a tutorial available.
H
HellNether
12-14-2019, 05:56 AM #3

CPU model: AMD Ryzen 5 3600X with Matisse 7nm tech
CPU cooler: Gamemax Gamma 500
Motherboard: Gigabyte Technology Co., Ltd. B450 GAMING X (A
Memory: 16.0GB Dual-Channel DDR4 @ 1477MHz (16-17-17-35)
Storage: 931GB Seagate ST1000DM010-2EP102 (SATA)
238GB ADATA SX8200PNP (Unknown – SSD)
GPU: AMD Radeon RX 5700 XT
Power Supply: (Uncertain, hidden unit, open case needed)
Chassis: (Information unclear, sorry)
Operating System: Windows 11
Display: Acer monitor
Additional note: Secure boot is disabled.
Check if there’s a tutorial available.