F5F Stay Refreshed Hardware Desktop PC is currently inactive and refusing to start.

PC is currently inactive and refusing to start.

PC is currently inactive and refusing to start.

J
Jostorak
Member
235
02-24-2025, 04:18 AM
#1
My PC (Win 11) was in sleep mode and I moved the mouse to activate it, the fans increased noticeably for about half a second before it completely stopped. Here are the actions I took:

1. Used external power button – no response
2. Used motherboard power button – no response
3. Verified all internal cable connections and repeated – no response
4. Disconnected the 24-pin ATX cable from the motherboard and used a paperclip to jump-start the PSU; fans from the PSU didn’t activate when trying to power on the whole system
5. Removed the GPU and left only one stick of RAM, then retried – no response
6. Took the motherboard and PSU outside the case with only the 24-pin ATX and 8-pin CPU plugged in – still nothing
7. Attempted to re-seat the CPU – still no result

The motherboard shows indicator lights for faulty parts, but since it isn’t even causing the PSU to power on, I doubt those lights would light up if a component was defective.

The PC is approximately nine months old, assembled with all new components, used regularly for office tasks and light gaming.

Here are the specifications:
- Intel i9 13900K
- NZXT N7 Z790
- MSI MPG A850G PCIE5
- Gigabyte 4070Ti
- 32GB (2x16) Corsair DDR5 PC5-51200
- 2TB WD Black SN850X
- EKWB CR360 AIO

Any suggestions on the possible cause or next steps would be greatly appreciated. Thank you.
J
Jostorak
02-24-2025, 04:18 AM #1

My PC (Win 11) was in sleep mode and I moved the mouse to activate it, the fans increased noticeably for about half a second before it completely stopped. Here are the actions I took:

1. Used external power button – no response
2. Used motherboard power button – no response
3. Verified all internal cable connections and repeated – no response
4. Disconnected the 24-pin ATX cable from the motherboard and used a paperclip to jump-start the PSU; fans from the PSU didn’t activate when trying to power on the whole system
5. Removed the GPU and left only one stick of RAM, then retried – no response
6. Took the motherboard and PSU outside the case with only the 24-pin ATX and 8-pin CPU plugged in – still nothing
7. Attempted to re-seat the CPU – still no result

The motherboard shows indicator lights for faulty parts, but since it isn’t even causing the PSU to power on, I doubt those lights would light up if a component was defective.

The PC is approximately nine months old, assembled with all new components, used regularly for office tasks and light gaming.

Here are the specifications:
- Intel i9 13900K
- NZXT N7 Z790
- MSI MPG A850G PCIE5
- Gigabyte 4070Ti
- 32GB (2x16) Corsair DDR5 PC5-51200
- 2TB WD Black SN850X
- EKWB CR360 AIO

Any suggestions on the possible cause or next steps would be greatly appreciated. Thank you.

R
Ruubiee17
Senior Member
572
02-24-2025, 04:18 AM
#2
Hello there, new member! Please note the specifications of your PSU.
R
Ruubiee17
02-24-2025, 04:18 AM #2

Hello there, new member! Please note the specifications of your PSU.

M
MaxBuddyRoo
Member
95
02-24-2025, 04:18 AM
#3
PSU details: make, model, wattage, age, condition (original to build, new, used, refurbished)? Your usage includes heavy gaming, video editing, or bit-mining. Do you have access to another functioning PSU for replacement? Please use only the cables included with the test PSU.
M
MaxBuddyRoo
02-24-2025, 04:18 AM #3

PSU details: make, model, wattage, age, condition (original to build, new, used, refurbished)? Your usage includes heavy gaming, video editing, or bit-mining. Do you have access to another functioning PSU for replacement? Please use only the cables included with the test PSU.

P
Phailinh
Junior Member
40
02-24-2025, 04:18 AM
#4
What kind of power supply are you using? It seems like the initial reference would be a reliable working PSU. The paperclip method might be fun to experiment with, but honestly, you usually don't get a clear picture of a PSU's condition until you actually test it under load.
P
Phailinh
02-24-2025, 04:18 AM #4

What kind of power supply are you using? It seems like the initial reference would be a reliable working PSU. The paperclip method might be fun to experiment with, but honestly, you usually don't get a clear picture of a PSU's condition until you actually test it under load.

A
Adamskim2003
Member
116
02-24-2025, 04:18 AM
#5
Updated the original message with the necessary information. Let me know if you need further adjustments!
A
Adamskim2003
02-24-2025, 04:18 AM #5

Updated the original message with the necessary information. Let me know if you need further adjustments!

D
Dimensor
Member
60
02-24-2025, 04:18 AM
#6
Hey, just checked the PSU powering in with the provided cables. Still nothing—no signs of life. Since it's brand new, it might not be working at all. Next steps? The motherboard shows error lights for CPU, RAM, etc., but none are lighting up, so it’s unclear if the problem is there. Could mean the board itself is dead?
D
Dimensor
02-24-2025, 04:18 AM #6

Hey, just checked the PSU powering in with the provided cables. Still nothing—no signs of life. Since it's brand new, it might not be working at all. Next steps? The motherboard shows error lights for CPU, RAM, etc., but none are lighting up, so it’s unclear if the problem is there. Could mean the board itself is dead?