F5F Stay Refreshed Hardware Desktop PC is crashing daily ?

PC is crashing daily ?

PC is crashing daily ?

J
Jerryx01
Posting Freak
870
07-06-2023, 07:51 AM
#1
Hi,
I've spent quite a while trying to diagnose this issue with no success. About a week ago my PC started randomly crashing, lets say about one to two times a day.
The first few crashes blue screened with faulty_hardware_corrupted_page (bugcheckcode 299 in Event Viewer). This seemed like a RAM issue, so I ran the built-in Windows tool, as well as 4-5 hours of Memtest with no issues found.
More recently the computer will just shutdown with no blue screen or error message. It stays powered off until I turn it back on. This led me to believe the power supply was at-fault, so I installed a different one, but still had another crash of this type yesterday.
There was also one crash two days ago with bugcheckcode 268435582, which apparently means SYSTEM_THREAD_EXCEPTION_NOT_HANDLED.
It seems like maybe the MB would be the next most likely culprit if there's a hardware problem, but I'm hesitant to keep trying random new parts.
I've also updated drivers and tried updating BIOS, I was initially on a beta release, but downgraded to the most recent stable with no effect.
Windows 11
CPU: Ryzen 9 7950X3D
MB: MSI MAG X670E Tomahawk
GPU: GTX 1070
RAM: G.Skill Flare X5 DDR5-6000, 2 x 24 GB
PSU: Corsair RM750e 750w
Thanks for any help,
Zach
J
Jerryx01
07-06-2023, 07:51 AM #1

Hi,
I've spent quite a while trying to diagnose this issue with no success. About a week ago my PC started randomly crashing, lets say about one to two times a day.
The first few crashes blue screened with faulty_hardware_corrupted_page (bugcheckcode 299 in Event Viewer). This seemed like a RAM issue, so I ran the built-in Windows tool, as well as 4-5 hours of Memtest with no issues found.
More recently the computer will just shutdown with no blue screen or error message. It stays powered off until I turn it back on. This led me to believe the power supply was at-fault, so I installed a different one, but still had another crash of this type yesterday.
There was also one crash two days ago with bugcheckcode 268435582, which apparently means SYSTEM_THREAD_EXCEPTION_NOT_HANDLED.
It seems like maybe the MB would be the next most likely culprit if there's a hardware problem, but I'm hesitant to keep trying random new parts.
I've also updated drivers and tried updating BIOS, I was initially on a beta release, but downgraded to the most recent stable with no effect.
Windows 11
CPU: Ryzen 9 7950X3D
MB: MSI MAG X670E Tomahawk
GPU: GTX 1070
RAM: G.Skill Flare X5 DDR5-6000, 2 x 24 GB
PSU: Corsair RM750e 750w
Thanks for any help,
Zach

A
AwsomeGamer79
Member
137
07-16-2023, 01:27 PM
#2
Have you executed OCCT within a Windows environment? You might want to run specific tests to determine if it causes crashes or generates errors.
A
AwsomeGamer79
07-16-2023, 01:27 PM #2

Have you executed OCCT within a Windows environment? You might want to run specific tests to determine if it causes crashes or generates errors.

F
Froulard
Member
118
07-17-2023, 06:38 AM
#3
I wasn't familiar with OCCT. However, I've downloaded it and will execute some tests and provide an update, thank you.
F
Froulard
07-17-2023, 06:38 AM #3

I wasn't familiar with OCCT. However, I've downloaded it and will execute some tests and provide an update, thank you.

_
_OmgItsLuna_
Junior Member
35
07-18-2023, 08:13 PM
#4
I performed tests for CPU, RAM, GPU, and other components without any issues. My PC crashed twice right after starting the Linpack test, but on the third try it ran smoothly for an hour, making it hard to judge the significance.
_
_OmgItsLuna_
07-18-2023, 08:13 PM #4

I performed tests for CPU, RAM, GPU, and other components without any issues. My PC crashed twice right after starting the Linpack test, but on the third try it ran smoothly for an hour, making it hard to judge the significance.

M
mannkiking
Member
71
07-19-2023, 02:49 PM
#5
This brings up some considerations, and it seems your motherboard might be the issue if everything else is fine. OCCT often identifies CPU problems, but sometimes crashes occur under specific conditions. Your CPU temperatures look normal. You should also use the built-in reliability monitor in Windows—it can provide a code indicating a hardware fault, which may help pinpoint the problem. Have you disabled XMP, adjusted memory clocks manually, removed any overclocks, and ensured PBO isn’t active on the CPU? If not, you’re likely still in the parts swapping stage. I’d recommend starting with the CPU first, as it’s simpler to replace and test. If the issue persists, your motherboard might be the cause.
M
mannkiking
07-19-2023, 02:49 PM #5

This brings up some considerations, and it seems your motherboard might be the issue if everything else is fine. OCCT often identifies CPU problems, but sometimes crashes occur under specific conditions. Your CPU temperatures look normal. You should also use the built-in reliability monitor in Windows—it can provide a code indicating a hardware fault, which may help pinpoint the problem. Have you disabled XMP, adjusted memory clocks manually, removed any overclocks, and ensured PBO isn’t active on the CPU? If not, you’re likely still in the parts swapping stage. I’d recommend starting with the CPU first, as it’s simpler to replace and test. If the issue persists, your motherboard might be the cause.

C
CyrexSwift
Junior Member
11
07-27-2023, 01:30 PM
#6
Temperatures are always acceptable.
Recent crashes indicate Windows wasn't closed correctly, with no error codes or additional details provided.
Yes, I've already disabled PBO, XMP, etc.
Thanks for the assistance; I'll attempt other components once I can.
C
CyrexSwift
07-27-2023, 01:30 PM #6

Temperatures are always acceptable.
Recent crashes indicate Windows wasn't closed correctly, with no error codes or additional details provided.
Yes, I've already disabled PBO, XMP, etc.
Thanks for the assistance; I'll attempt other components once I can.

C
claspedmetal
Member
157
07-31-2023, 06:40 AM
#7
Two crashes occurred soon after installing the new motherboard. I'm testing the new CPU now. It's been stable for a while, but I'll update later. Thanks again for your help.
C
claspedmetal
07-31-2023, 06:40 AM #7

Two crashes occurred soon after installing the new motherboard. I'm testing the new CPU now. It's been stable for a while, but I'll update later. Thanks again for your help.