PC is causing me discomfort due to blue screens and crashes.
PC is causing me discomfort due to blue screens and crashes.
Hello. Due to the failure of my previous hard drive last September, I had to switch to an NVMe M2 SSD. While setting up the system in the first month, I likely experienced a couple of random crashes, but I didn’t give it much thought. Over the following months, occasional random crashes appeared, though they weren’t too frequent and seemed quite unpredictable. At least I didn’t notice much. By August, I started noticing my PC crashing randomly while playing PUBG or CP2077. It became more common. Sometimes it wouldn’t happen at all, other times launching PUBG would cause the system to crash in the main menu. Occasionally, I could play without issues, especially when playing with a friend, possibly due to fewer crashes. Recently, while streaming Cyberpunk 2077, I began experiencing frequent crashes. My main concern was the new SSD, which I thought might be faulty even though it showed 94% health in Hard Disk Sentinel. I had no other clue about what could be wrong. With these repeated crashes, I became worried about losing data on the SSD and eventually purchased a replacement—exactly the same model, MSI Spatium M390 1TB. I cloned the system using a disk image, and everything functioned normally for a few days without any crashes. It ran faster too. I was relieved until I started recording more footage for my personal project. After cloning, Nvidia reset the folder where the footage was saved. Previously, it recorded on the HDD I had bought specifically for that purpose. The settings changed it to record on the SSD partition where Windows was stored. While recording, I experienced a freeze similar to before, but then it unfroze. As I resumed recording, another crash occurred, just like before—I was really upset. I thought a clean Windows installation might help, but I’d already done that on the first NVMe drive. After some crashes, I reinstalled Windows 10 clean, yet the problem persisted. I’m hoping you can assist me in identifying the issue, perhaps some logs will clarify what’s happening. Recently, my new SSD started to slow down noticeably—Chrome would only display 50-60 frames before freezing completely. I’m unsure what to do and still have a few days before returning the new drive to the store, since it seems the problem isn’t with the SSD itself. Overall, I’m still confused.
I’ve attached images showing how it behaves when it freezes. The freeze process is unusual: everything seems normal until it abruptly stops working, reading data. For instance, when moving in-game, textures and models aren’t loaded with detail, but I can still play briefly before the system freezes completely. It appears the PC continues to function using the information it had before the crash, then suddenly halts entirely. This behavior is confusing, especially since the GPU artifacts look strange. Still, I can play before the freeze.
In previous crashes, the error message was related to MEMORY MANAGEMENT. On the old SSD, the blue screen errors were different or sometimes absent—just a blank error line.
Additionally, before purchasing the new NVMe SSD, I used my brother’s SATA SSD on the system. It worked fine during PUBG sessions, which confirmed the problem was with my SSD. I then bought a replacement. After using it for two days without issues, I started experiencing problems again. Maybe a SATA SSD would freeze if used for a few more days—though I’m not sure yet.
The display appears to indicate a faulty GPU. Have you attempted to update the BIOS? It seems there might be an issue with compatibility.