F5F Stay Refreshed Hardware Desktop PC freezing issue

PC freezing issue

PC freezing issue

G
Gogoes63
Junior Member
21
09-15-2016, 01:57 AM
#1
Ok, so my PC is the following:
Asus Tufgaming 570 plus wifi
Amd 5950 16 core
Amd x6700 video card
128gb Kingston 3400 ram
Windows 10 home
All hardware at factory specs and speeds, zero overclock.
Started as a weird issue. My PC would freeze after a few minutes idle. Would have to do a hard restart. This would not happen if I opened a program such as YouTube tv or a game. It would then run for hours with no issue. Only thing in windows error report was unexpected restart. Figured must be windows. Since I hadn't done a clean install since building it 2.5 years ago, decided to wipe and reinstall.
Got windows reinstalled and it still happened. Decided to ensure it wasn't the SSD failing, so I removed it and installed to another new drive. Same result.
Removed the video card and installed an old one. Same result. Decided to wipe again and reinstall. Now it freezes before windows can even install.
Ran memtest last night. As of this morning, it was 3/4 through the 3rd pass with 9 hours of testing and no errors.
I'm kinda stumped. Was going to replace the cmos battery when I get home to eliminate that. But I could leave the bios up and it wouldn't freeze until boot. Any other ideas?
G
Gogoes63
09-15-2016, 01:57 AM #1

Ok, so my PC is the following:
Asus Tufgaming 570 plus wifi
Amd 5950 16 core
Amd x6700 video card
128gb Kingston 3400 ram
Windows 10 home
All hardware at factory specs and speeds, zero overclock.
Started as a weird issue. My PC would freeze after a few minutes idle. Would have to do a hard restart. This would not happen if I opened a program such as YouTube tv or a game. It would then run for hours with no issue. Only thing in windows error report was unexpected restart. Figured must be windows. Since I hadn't done a clean install since building it 2.5 years ago, decided to wipe and reinstall.
Got windows reinstalled and it still happened. Decided to ensure it wasn't the SSD failing, so I removed it and installed to another new drive. Same result.
Removed the video card and installed an old one. Same result. Decided to wipe again and reinstall. Now it freezes before windows can even install.
Ran memtest last night. As of this morning, it was 3/4 through the 3rd pass with 9 hours of testing and no errors.
I'm kinda stumped. Was going to replace the cmos battery when I get home to eliminate that. But I could leave the bios up and it wouldn't freeze until boot. Any other ideas?

_
_BambooMan_
Junior Member
37
09-15-2016, 03:00 AM
#2
brand and model of the psu?
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_BambooMan_
09-15-2016, 03:00 AM #2

brand and model of the psu?

G
195
09-15-2016, 08:40 AM
#3
EVGA 850 completely modular design
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GetShrekedN00B
09-15-2016, 08:40 AM #3

EVGA 850 completely modular design

D
65
09-15-2016, 11:28 AM
#4
Exact specifications?
128gb of RAM, what is the setup? Purchased as a 4 x kit? If not, this is probably the problem. What is the RAM speed? Are you applying XMP?
D
DaTrollEmerald
09-15-2016, 11:28 AM #4

Exact specifications?
128gb of RAM, what is the setup? Purchased as a 4 x kit? If not, this is probably the problem. What is the RAM speed? Are you applying XMP?

C
cowcow4321
Senior Member
623
09-16-2016, 10:55 PM
#5
I recommend beginning by checking each DIMM separately using memtest86+. If every stick works without errors, proceed to test them in pairs (2x kit configuration) and then all four together. Please inform us of your findings.
C
cowcow4321
09-16-2016, 10:55 PM #5

I recommend beginning by checking each DIMM separately using memtest86+. If every stick works without errors, proceed to test them in pairs (2x kit configuration) and then all four together. Please inform us of your findings.

K
KareBare31
Member
144
09-17-2016, 03:11 AM
#6
I need to check this later, I'm currently at work. I purchased two 2x32 kits—one from December 22 and another about a year ago. I haven't used XMP yet, and I'm running the Kingston Fury Beast at stock 3200. I made sure the two sets are correctly matched in the dimming channels: first set paired, second set paired. I also need to verify the BIOS settings on the board as it was when I bought it. I didn't see any reason to flash it unless necessary, and I haven't needed to yet. Sorry if these responses aren't very useful. I'm not in the competition right now.
K
KareBare31
09-17-2016, 03:11 AM #6

I need to check this later, I'm currently at work. I purchased two 2x32 kits—one from December 22 and another about a year ago. I haven't used XMP yet, and I'm running the Kingston Fury Beast at stock 3200. I made sure the two sets are correctly matched in the dimming channels: first set paired, second set paired. I also need to verify the BIOS settings on the board as it was when I bought it. I didn't see any reason to flash it unless necessary, and I haven't needed to yet. Sorry if these responses aren't very useful. I'm not in the competition right now.

T
Thuder2
Member
174
09-17-2016, 03:26 AM
#7
So using just one matched kit of 2 x 32gb still poses an issue.
T
Thuder2
09-17-2016, 03:26 AM #7

So using just one matched kit of 2 x 32gb still poses an issue.

C
cricrilo
Member
55
09-18-2016, 05:48 AM
#8
So now I seem to be working well. I displayed the bios and updated the CMOS. It probably was just a bios problem.
With the updated bios, I've successfully installed Windows 11 since last night. I wanted to verify its stability overnight and throughout the afternoon before beginning the process of reinstalling everything and adjusting to a new operating system. I chose Windows 11 over reinstalling 10 because it's nearing the end of support.
Thanks for your assistance. I'll follow up if instability returns. If it does, I'll test the RAM individually and in pairs and provide an update. I was careful about this since my Noctua RAM tends to be a bit finicky.
C
cricrilo
09-18-2016, 05:48 AM #8

So now I seem to be working well. I displayed the bios and updated the CMOS. It probably was just a bios problem.
With the updated bios, I've successfully installed Windows 11 since last night. I wanted to verify its stability overnight and throughout the afternoon before beginning the process of reinstalling everything and adjusting to a new operating system. I chose Windows 11 over reinstalling 10 because it's nearing the end of support.
Thanks for your assistance. I'll follow up if instability returns. If it does, I'll test the RAM individually and in pairs and provide an update. I was careful about this since my Noctua RAM tends to be a bit finicky.