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PC fails to start when Razer DeathAdder V3 is attached

PC fails to start when Razer DeathAdder V3 is attached

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whitezhadow
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21
03-21-2016, 01:02 AM
#1
Hello, I'm facing an issue with my Razer DeathAdder V3 (DAV3). When connected to a PC, it won't boot into Windows. Initially, the system displays the MB logo followed by a short beep, then freezes for about 15 seconds before going black. If I power on the PC without the mouse attached, everything functions normally. I've tested various USB ports and different computers, but the problem persists. It seems to work perfectly with my DAV1 model from Razer. I've adjusted BIOS settings, changed boot options, and even reset the device driver. The firmware is up to date, and I've checked for updates, though none are available for DAV3. My PC specs include Windows 10 Pro, Intel Core i7, high-end RAM, a solid-state drive, and a cooler. I attempted everything from updating BIOS to uninstalling drivers, but nothing resolved the issue. Could you help me troubleshoot further?
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whitezhadow
03-21-2016, 01:02 AM #1

Hello, I'm facing an issue with my Razer DeathAdder V3 (DAV3). When connected to a PC, it won't boot into Windows. Initially, the system displays the MB logo followed by a short beep, then freezes for about 15 seconds before going black. If I power on the PC without the mouse attached, everything functions normally. I've tested various USB ports and different computers, but the problem persists. It seems to work perfectly with my DAV1 model from Razer. I've adjusted BIOS settings, changed boot options, and even reset the device driver. The firmware is up to date, and I've checked for updates, though none are available for DAV3. My PC specs include Windows 10 Pro, Intel Core i7, high-end RAM, a solid-state drive, and a cooler. I attempted everything from updating BIOS to uninstalling drivers, but nothing resolved the issue. Could you help me troubleshoot further?

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Veghtam
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15
03-25-2016, 05:10 PM
#2
When the mouse is unplugged and then connected after booting, it will start functioning normally.
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Veghtam
03-25-2016, 05:10 PM #2

When the mouse is unplugged and then connected after booting, it will start functioning normally.

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Qandii
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03-26-2016, 01:31 AM
#3
It relies on timing. Plugging in the mouse after POST (when the Windows logo appears) works. However, inserting it during POST or until the manufacturer's logo shows causes it to freeze and then crash. This suggests a problem with POST detection. When I start the PC without the mouse, it boots normally. After booting and plugging in the mouse, everything functions correctly—this is how I begin my setup. Another method I use is restarting the PC and pressing the restart button while it's still in POST; this also loads the system since it disables all peripherals at startup.
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Qandii
03-26-2016, 01:31 AM #3

It relies on timing. Plugging in the mouse after POST (when the Windows logo appears) works. However, inserting it during POST or until the manufacturer's logo shows causes it to freeze and then crash. This suggests a problem with POST detection. When I start the PC without the mouse, it boots normally. After booting and plugging in the mouse, everything functions correctly—this is how I begin my setup. Another method I use is restarting the PC and pressing the restart button while it's still in POST; this also loads the system since it disables all peripherals at startup.

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