PC experiencing crashes alongside applications and web browser windows.
PC experiencing crashes alongside applications and web browser windows.
I've had my PC for almost 3 years now, but in the last 2 days it has been crashing and now I can't even boot up a game or web browse
What's happening:
1. I First noticed 2 days ago I left my pc on while I left the room foran hour and when I came back it was off, after turning it on it looked like it had turned itself off somehow.
2. The next day I was playing Fortnight and the whole PC crashed mid game (solid sound coming from headset, screen mostly black with some Fortnight UI stuck).
3. Today I have been playing Counterstrike 2 and the PC bluescreened mid game (I didn't catch the error code). I restarted and loaded back up. It crashed again but only to desktop and my Discord crashed at the same time, I finished this game fine after that.
4. I restarted and went to play another CS2 game and it crashed to desktop mid game again, when loading back up I got a corrupt file message. I verified game files and tried to open again and it just crashed to desktop along with steam crashing. It is now crashing to steam 90% of the time when I try to open the game, sometimes with Steam crashing too and steam web helper going non-respondent.
5. My Google Chrome and Edge browser tabs have been crashing with "Oh, snap" and generic error codes a couple of seconds after typing something into the URL (like 50% of the time).
Event viewer is showing Critical errors that are pretty generic, stating the PC shut down was unexpected, or wasn't a clean shutdown
I'm not sure what to do, any ideas on how I can diagnose the issue?
Thanks,
Luke
EDIT: PC Bluescreened again just now and I have the "MEMORY_MANAGEMENT" error.
I have updated my graphics drivers, ran sfc /scannow, and ran dism restorehealth.
Any game I try to open does not work. CS2 is citing corrupt files on about half of the crashes, FN is showing "unknown file version" in an Easy Anti-Cheat window. Could this be a Drive issue?
PC Specs:
CPU: AMD Ryzen 5 5600X 3 point 7 GHz 6-Core Processor
MB: MSI MAG B550M MORTAR Micro ATX AM4 Motherboard
RAM: PNY XLR8 16 GB (2 x 8 GB) DDR4-3200 CL16 Memory
SSD: Corsair MP510 960 GB M.2-2280 NVME Solid State Drive
GPU: NVIDIA GeForce RTX 3070 8 GB Founders Edition Video Card
PSU: Corsair TXM Gold 650 W 80+ Gold Certified Semi-modular ATX Power Supply
I have no overclocks and RAM is running at standard 3200 speed
I don't have any overclocks and the RAM is at the standard 3200 speed. Any increase in RAM speed beyond DDR4-2133MHz would be considered an overclock. I'm using MSI MAG B550M MORTAR. Could you let me know your BIOS version for the motherboard? It might help if you try using a different power supply to see if the problem continues with a higher wattage unit.
Your GPU is an NVIDIA GeForce RTX 3070 8 GB Founders Edition Video Card. What GPU were you using before this, while connected to your TXM PSU?
Thanks for your response!
I'm confirming about the RAM, sorry for the mistake earlier.
I'll check the BIOS soon and am currently running a Windows memtest. (This means "Hardware issues were found, please contact the computer manufacturer.")
EDIT: The memtest completed and reported memory errors in the event viewer. A pop-up now says the computer has a memory problem.
BIOS version: E7C94AMS.150
Build date: 01/13/2021
I'm hoping to get a PSU eventually, but I'm not sure if that will work. I didn't have another GPU before, and the build has remained consistent since purchase.
It might be related to an NVME problem if you're saving games there. I understand that NVMEs tend to have a shorter lifespan compared to SSDs or HDDs, which suggests a software-related issue. Although I'm not a tech expert, I do know some basics. I only keep my operating system and applications on my NVME, but from what I've learned, it's better to use SSDs or HDDs for games. If your games are stored on the NVME, they could be corrupted. Fixing it would simply involve replacing the NVME and reinstalling your OS, while keeping your games on an SSD. Hope this helps a bit.
Updated: Spent limited time today running Memtest86, which completed successfully with no errors, making a RAM problem less likely.
Used Crystalmarkinfo; SSD appears healthy at 93%, so that doesn’t seem to be the cause either.
Next steps would involve testing new hardware, as the PC now runs well and games load properly, though issues might reappear during extended sessions as they did recently.
Updated the system with a fresh Windows install and cleared the PC. Played CS2 without issues, but the next game caused a full crash with no blue screen.
Could this indicate a hardware problem?
EDIT: Completed a GPU stress test on Furmark, which completed normally. However, after running Prime95, three out of six workers failed within 3 minutes, showing a hardware failure on the 960k FFT size.
I repeated the Prime95 test later and saw my PC blue screen almost instantly with another "MEMORY_MANAGEMENT" error.
Checking HWiNFO64 shows stable CPU temperatures during tests.
Memtest68 completed all four passes without errors, suggesting RAM health.
Also observed Discord crashing or restarting during calls today while using the PC for normal browsing.
So final update on this (I hope). I managed to get another set of RAM, which I swapped out with my current RAM and haven't had a crash yet. The new RAM is only 2400mhz vs the 3200mhz that I was using before, but I'm pretty sure the RAM was the dodgy part considering its working perfectly now.