PC experiences random crashes and shutdowns during gameplay. Various RAM configurations produce distinct outcomes.
PC experiences random crashes and shutdowns during gameplay. Various RAM configurations produce distinct outcomes.
I assembled my initial PC setup using these components: CPU – Ryzen 5 7600X (new), GPU – Radeon RX 6800 XT (refurbished, though it seems not the main concern), Asus B650-Plus Wifi Mobo (new), Teamgroup T-Force Delta DDR5 32GB RAM kit (2x16) (new), and a 1TB SSD. The original RAM setup was A2 and B2 in slots 2 and 4 for dual-channel operation.
Problem: The system would crash or shut down unexpectedly during gameplay (about 15 minutes of playtime) without any warning signs. After trying various troubleshooting steps—reinstalling Windows, updates, and drivers—I still faced the issue.
Observations: Running benchmarks and stress tests on both CPU and GPU, along with driver reinstalls, didn’t resolve the problem. I suspect it’s not related to the GPU or processor. My suspicion leans toward RAM or the Mobo unit. When using the Windows Memory Diagnostic with the original RAM configuration, it reported hardware issues and advised contacting the manufacturer for help.
Testing individual and paired RAM sticks revealed mixed results: A2 (slot 2) worked fine on its own and passed diagnostics; both slots in A2 and B2 functioned normally but caused crashes. B2 showed the same error message as the original RAM, with normal operation otherwise. A1 had no post or LED issues, while B1 mirrored A1’s behavior. The orange LED on the Mobo stayed lit for B1 and B2, which made me think about memory training effects.
Conclusion: I have one fully working RAM slot (A2), one that showed a diagnostic error but ran without problems, two slots that didn’t post with the DRAM LED on when it was on, and no issues in A1 or B1. Based on this, the fault likely lies with the motherboard, especially since multiple RAM configurations produced identical errors. As a beginner, I’m unsure if I can fix it myself or if replacing the affected part is necessary.
Update the BIOS if newer versions exist; otherwise proceed to next steps. For Ryzen 7000, ensure DDR5 support is enabled and fix memory stability via BIOS updates. Turn off any memory overclocking features like XPO/DOCP if active. After updating or adjusting settings, rerun the tests. Also check whether your memory kit appears on the QVL list for your motherboard—if not, consider buying one from the list.
This behavior is typical for DDR5 motherboards and usually stems from their design. It might suggest a dead memory channel. First, I’d reinsert the CPU to check for pin contact issues or debris. Then, test the memory speed—restarting could resolve the problem. If it works, the motherboard is more likely the culprit; if not, the CPU probably needs attention. The situation remains uncertain, so replacing components becomes necessary.
It functions already, but I’m unable to play games smoothly with a RAM stick in B2 channel. Can the CPU truly influence RAM slot performance? I plan to re-seat the CPU tomorrow, though I’ve updated the BIOS and set DOCP to Auto. The closest match I found was a TeamGroup T-Force DDR5 RGB 32GB (2x16, 6200MHz, CL38). My unit is 6400MHz and likely CL40. Should it still work? It’s possible the list lacks recent updates.
The QVL list focuses on particular kits. Approaching too closely doesn't guarantee it was verified or functional. It's generally reliable, but DDR5 performance can be inconsistent, so I usually suggest choosing a confirmed working kit from the QVL. Also, set DOCP to disabled rather than AUTO or Enabled for testing purposes.
The CPU houses the memory controller, meaning a faulty controller can lead to problems. I wouldn't blame the kit if it's the same as the 6200 CL38 but with a different XMP profile—6400 is quite fast for Ryzen 7000 chips, and if your board defaults to 1:1 mode, it might just be too quick. Try lowering the speed to 6000 or disable XMP to see if performance improves.
Hey, you're back from the holidays and the CPU is back in action. But the problems still linger. It's interesting that Hogwarts' Legacy only crashes under ultra settings, while other games like FC24, GTA V, and Fortnite run smoothly for long periods. The crash seems to happen only when ultra is enabled, which is puzzling since I believe my hardware is capable. Since I haven't run a memory diagnostic yet, it's hard to pinpoint the exact cause. It might be a motherboard issue. To fully figure this out, consider checking additional tests like stress testing, monitoring temperatures, and inspecting RAM stability.