F5F Stay Refreshed Hardware Desktop PC displays black after shutdown, then restarted; included hardware information log.

PC displays black after shutdown, then restarted; included hardware information log.

PC displays black after shutdown, then restarted; included hardware information log.

T
tba325
Junior Member
1
07-28-2024, 07:07 AM
#1
Hello Everyone This problem seems totally unexpected, it might occur during gameplay or when performing simple tasks. It happened roughly an hour ago when I started logging. I experienced a black screen across all three monitors, then a restart after around 20 seconds. I logged the system this morning until the issue started, but honestly I’m not very skilled at reading logs to determine if it’s hardware-related. Could someone review it? Thanks a lot! Here are my PC details (from my profile): CPU AMD R9 3950X Motherboard Aorus x570 Xtreme RAM 64GB Corsair Dominator Platinum CL14 3466Mhz GPU MSI Rtx 3080ti Suprim x Case Lian Li O11 Dynamic XL Storage 3x Seagate Firecuda 520 500gb NVME Gen 4 PSU Corsair HX1200 Display(s) AOC U4309V Cooling Custom hardline loop: 2x360mm Bykski thick radiators, 1x360mm Bykski slim radiator, Coolermaster SF fans HWinfo_2024-01-19.CSV
T
tba325
07-28-2024, 07:07 AM #1

Hello Everyone This problem seems totally unexpected, it might occur during gameplay or when performing simple tasks. It happened roughly an hour ago when I started logging. I experienced a black screen across all three monitors, then a restart after around 20 seconds. I logged the system this morning until the issue started, but honestly I’m not very skilled at reading logs to determine if it’s hardware-related. Could someone review it? Thanks a lot! Here are my PC details (from my profile): CPU AMD R9 3950X Motherboard Aorus x570 Xtreme RAM 64GB Corsair Dominator Platinum CL14 3466Mhz GPU MSI Rtx 3080ti Suprim x Case Lian Li O11 Dynamic XL Storage 3x Seagate Firecuda 520 500gb NVME Gen 4 PSU Corsair HX1200 Display(s) AOC U4309V Cooling Custom hardline loop: 2x360mm Bykski thick radiators, 1x360mm Bykski slim radiator, Coolermaster SF fans HWinfo_2024-01-19.CSV

J
james26665
Senior Member
537
07-28-2024, 07:07 AM
#2
Remove GPU drivers from DDU, fetch newest ones from the official NVIDIA site. Disable RAM XMP settings in BIOS. Turn off the CMOS battery for a day to reset BIOS. Update the BIOS version—it's crucial for stability.
J
james26665
07-28-2024, 07:07 AM #2

Remove GPU drivers from DDU, fetch newest ones from the official NVIDIA site. Disable RAM XMP settings in BIOS. Turn off the CMOS battery for a day to reset BIOS. Update the BIOS version—it's crucial for stability.

C
catseecoo
Senior Member
662
07-28-2024, 07:07 AM
#3
You used your computer smoothly for several months, it wasn't a recent upgrade. The problem began at some point recently.
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catseecoo
07-28-2024, 07:07 AM #3

You used your computer smoothly for several months, it wasn't a recent upgrade. The problem began at some point recently.

M
Mrlugia01
Member
60
07-28-2024, 07:07 AM
#4
No custom optimization code is being run on your GPU.
M
Mrlugia01
07-28-2024, 07:07 AM #4

No custom optimization code is being run on your GPU.