Pc black screens
Pc black screens
I assembled my computer in March, and everything worked well until I installed a new GPU. I changed from a 3050 to an RX 6800 that I purchased at Best Buy. It performed well for a while, but after a few weeks it began crashing. Once I replaced the old GPU with the new one, the issues stopped. I was playing Warzone last night, using low settings and getting around 2-300 FPS. Suddenly my screen went black, and the computer restarted, but not until I manually turned it off and back on. I’ve inspected every cable, replaced the power supply, and checked temperatures during gaming—mostly around 60, occasionally reaching 75. I’ve reinstalled the drivers and Windows, but I’m unsure what else to try. My system has a Ryzen 5 7600x CPU paired with the RX 6800, powered by an MSI 850W Gold power supply, 64GB RAM, a 360mm AIO cooler, and the motherboard is a Gigabyte B650 Eagle AX inside the NZXT H9 flow case.
Welcome to the forums, newcomer!
My system features a Ryzen 5 7600x processor paired with an RX 6800, powered by an MSI 850 Watt Gold power supply, equipped with 64GB of RAM, a 360mm AIO cooler, and a Gigabyte B650 Eagle AX motherboard housed inside the nzxt H9 flow case.
When sharing a troubleshooting thread, it's important to provide detailed system specifications. Please list your components clearly as follows:
CPU:
CPU cooler:
Motherboard:
RAM:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the age of the PSU, along with its make and model. Also, note the BIOS version for your motherboard at this time.
Everything functioned normally until I upgraded to a new GPU—switching from a 3050 to an RX 6800.
I ran DDU in Safe Mode to eliminate all GPU drivers (Intel, Nvidia, AMD) and then manually installed the latest driver from AMD's support site via an elevated command, such as right-clicking the installer and selecting Run as Administrator (assuming you're on Windows).
It might be beneficial to disable the integrated graphics in BIOS before proceeding, which can help conserve resources when the iGPU is turned off.
I've previously used DDU after uninstalling my other graphics card before installing the new one, and my graphics card is now up to date. I'm planning to turn off iGpu now.
CPU: Ryzen 5 7600x
GPU cooler: Motherboard
Motherboard: Gigabyte B650 Eagle AX Bios version F32E
RAM: 64GB
Storage: 1tb NVMe SSD
GPU: Rx 6800
Power supply: Msi 850 watt, Gold tier rating, likely over a year old
Chassis: Nzxt H9 Flow
Operating system: Windows 10
Monitor: iView
Motherboard details are available on the manufacturer's support page. The BIOS version F32E isn't shown there, likely because it was removed due to instability issues. For context, we request the specific make and models of your components to proceed. As presented, your listing matches the format from your original post.