F5F Stay Refreshed Hardware Desktop PC becomes unresponsive during gaming session and requires a hard reset.

PC becomes unresponsive during gaming session and requires a hard reset.

PC becomes unresponsive during gaming session and requires a hard reset.

A
Azastias
Member
223
08-12-2021, 11:21 AM
#1
System Details
Operating System
Windows 11 Home 64-bit

Hardware Specifications
CPU: AMD Ryzen 7 3700X
RAM: 16.0GB Dual-Channel DDR4

Motherboard
Gigabyte Technology Co., Ltd. B450 AORUS PRO WIFI-CF (AM4)

Graphics
Graphics Card: ATI AMD Radeon RX 5700 XT (Gigabyte)

Issue Description
Occasionally, when launching certain medium to high-level games, even at low graphics settings, the system freezes unexpectedly. Initially, the screen remains visible with audio still audible. Following this, communication through Discord stops completely. The only solution available is a hard reset by pressing the power button.

Troubleshooting Steps
- Verified RAM and disk conditions
- Confirmed component temperatures are normal
- Checked for driver and BIOS updates
- Noted that I have never overclocked or altered BIOS settings beyond RAM speed limits
A
Azastias
08-12-2021, 11:21 AM #1

System Details
Operating System
Windows 11 Home 64-bit

Hardware Specifications
CPU: AMD Ryzen 7 3700X
RAM: 16.0GB Dual-Channel DDR4

Motherboard
Gigabyte Technology Co., Ltd. B450 AORUS PRO WIFI-CF (AM4)

Graphics
Graphics Card: ATI AMD Radeon RX 5700 XT (Gigabyte)

Issue Description
Occasionally, when launching certain medium to high-level games, even at low graphics settings, the system freezes unexpectedly. Initially, the screen remains visible with audio still audible. Following this, communication through Discord stops completely. The only solution available is a hard reset by pressing the power button.

Troubleshooting Steps
- Verified RAM and disk conditions
- Confirmed component temperatures are normal
- Checked for driver and BIOS updates
- Noted that I have never overclocked or altered BIOS settings beyond RAM speed limits

M
mookye
Junior Member
3
08-13-2021, 06:48 AM
#2
brand and model of the psu?
M
mookye
08-13-2021, 06:48 AM #2

brand and model of the psu?

O
OMGCammy
Junior Member
27
08-13-2021, 02:45 PM
#3
sorry, i didn't include the detail about getting a corsair cx 750w 80+ bronze.
O
OMGCammy
08-13-2021, 02:45 PM #3

sorry, i didn't include the detail about getting a corsair cx 750w 80+ bronze.