F5F Stay Refreshed Hardware Desktop Partial freezing ?

Partial freezing ?

Partial freezing ?

Z
zmanrules987
Member
218
03-13-2021, 10:51 AM
#1
Hello
This is my first time here, and I'm trying to solve a really bothersome issue with my PC. It's been acting up for a few months now. After upgrading the motherboard, CPU, power supply, RAM, cooling fans, and GPU, I've been experiencing strange problems where the computer freezes unexpectedly and becomes almost unresponsive. For instance, clicking on a YouTube video won't work, or trying to close a program in Task Manager doesn't actually close it. The menu looks normal, but I can only maximize or minimize browsers without closing them. Sometimes I encounter a BSOD, other times just a lack of responsiveness, and a hard reboot is the only solution. Event Viewer shows no errors during these incidents. This happens at random times—sometimes once a day, sometimes twice daily, or even every few days. It usually occurs when gaming isn't happening, either during the night when the PC is idle or while just watching YouTube.

I've tried several fixes: installing a fresh Windows 10 OS on a formatted SSD, updating the BIOS, testing the RAM, GPU, and CPU. I even used Unigine for the GPU and CPU-z for the CPU. Despite searching online, I haven't found any solutions. Some people mentioned the motherboard or CPU as possible causes, while others suspected Armoury Crate. I stopped using it, and the problem disappeared for a couple of weeks before returning.

My current setup includes: Windows 10 OS, an Asus X570-Plus with the latest BIOS, a Ryzen 5700G processor, and a Dell RTX 3060 Ti (new). There are 32 GB of RAM (3200 MHz/4X8), with two RGB sticks and two standard ones.

Any advice or suggestions would be greatly appreciated.
Thank you.
Z
zmanrules987
03-13-2021, 10:51 AM #1

Hello
This is my first time here, and I'm trying to solve a really bothersome issue with my PC. It's been acting up for a few months now. After upgrading the motherboard, CPU, power supply, RAM, cooling fans, and GPU, I've been experiencing strange problems where the computer freezes unexpectedly and becomes almost unresponsive. For instance, clicking on a YouTube video won't work, or trying to close a program in Task Manager doesn't actually close it. The menu looks normal, but I can only maximize or minimize browsers without closing them. Sometimes I encounter a BSOD, other times just a lack of responsiveness, and a hard reboot is the only solution. Event Viewer shows no errors during these incidents. This happens at random times—sometimes once a day, sometimes twice daily, or even every few days. It usually occurs when gaming isn't happening, either during the night when the PC is idle or while just watching YouTube.

I've tried several fixes: installing a fresh Windows 10 OS on a formatted SSD, updating the BIOS, testing the RAM, GPU, and CPU. I even used Unigine for the GPU and CPU-z for the CPU. Despite searching online, I haven't found any solutions. Some people mentioned the motherboard or CPU as possible causes, while others suspected Armoury Crate. I stopped using it, and the problem disappeared for a couple of weeks before returning.

My current setup includes: Windows 10 OS, an Asus X570-Plus with the latest BIOS, a Ryzen 5700G processor, and a Dell RTX 3060 Ti (new). There are 32 GB of RAM (3200 MHz/4X8), with two RGB sticks and two standard ones.

Any advice or suggestions would be greatly appreciated.
Thank you.

F
Frigiel21
Member
187
03-20-2021, 05:46 PM
#2
Welcome to the forums, newcomer!
Here are my system details: I’m using Windows 10 OS, an Asus X570-Plus with the newest BIOS, a Ryzen 5700G processor, and a Dell RTX 3060 ti (just installed). I have 32 GB of RAM (3200 Mhz/4X8), with two RGB sticks and two standard ones.

When sharing a troubleshooting thread, it’s important to provide full system specifications. Please list your components clearly as follows:
CPU:
CPU cooler:
Motherboard:
RAM:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:

Please include the age of the PSU along with its make and model. Also, mention the BIOS version for your motherboard at this time.

I recently upgraded my PC a few months ago—switched the motherboard, CPU, PSU, RAM, cooling fans, and GPU. A comparison before and after would be helpful to understand what’s going on.

If you’re installing a fresh copy of Windows 10 on a formatted SSD, it’s recommended to recreate your bootable USB installer. Install the OS in offline mode, and use elevated privileges (Right-click installer > Run as Administrator).

I moved this thread from the Windows 10 section to the Systems section.
F
Frigiel21
03-20-2021, 05:46 PM #2

Welcome to the forums, newcomer!
Here are my system details: I’m using Windows 10 OS, an Asus X570-Plus with the newest BIOS, a Ryzen 5700G processor, and a Dell RTX 3060 ti (just installed). I have 32 GB of RAM (3200 Mhz/4X8), with two RGB sticks and two standard ones.

When sharing a troubleshooting thread, it’s important to provide full system specifications. Please list your components clearly as follows:
CPU:
CPU cooler:
Motherboard:
RAM:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:

Please include the age of the PSU along with its make and model. Also, mention the BIOS version for your motherboard at this time.

I recently upgraded my PC a few months ago—switched the motherboard, CPU, PSU, RAM, cooling fans, and GPU. A comparison before and after would be helpful to understand what’s going on.

If you’re installing a fresh copy of Windows 10 on a formatted SSD, it’s recommended to recreate your bootable USB installer. Install the OS in offline mode, and use elevated privileges (Right-click installer > Run as Administrator).

I moved this thread from the Windows 10 section to the Systems section.

A
A93
Member
62
03-21-2021, 01:57 AM
#3
Mixed RAM is a common issue, consider testing with a single unit.
A
A93
03-21-2021, 01:57 AM #3

Mixed RAM is a common issue, consider testing with a single unit.

E
EliaL_
Junior Member
2
03-21-2021, 02:20 AM
#4
I discovered that more than 35 years of crafting gaming and productivity PCs have shown that Ram kits tailored for your system are ideal. This approach supports overclocking to achieve the best gaming performance. I’ve noticed that starting with default settings and then gradually increasing RAM, GPU, and CPU speeds within their limits helps maintain stability. Make sure your cooling solutions cover all hardware and use a reliable PSU with enough capacity for future upgrades. I’ve successfully used PSUs over 1000 watts without any power problems. Using mixed RAM can cause issues because it only operates at the slowest speed of the installed modules. Best of luck with your new RAM upgrade!
E
EliaL_
03-21-2021, 02:20 AM #4

I discovered that more than 35 years of crafting gaming and productivity PCs have shown that Ram kits tailored for your system are ideal. This approach supports overclocking to achieve the best gaming performance. I’ve noticed that starting with default settings and then gradually increasing RAM, GPU, and CPU speeds within their limits helps maintain stability. Make sure your cooling solutions cover all hardware and use a reliable PSU with enough capacity for future upgrades. I’ve successfully used PSUs over 1000 watts without any power problems. Using mixed RAM can cause issues because it only operates at the slowest speed of the installed modules. Best of luck with your new RAM upgrade!

P
palika20022
Junior Member
3
03-22-2021, 08:42 PM
#5
Thank you for your responses. I believe it's not the mixed RAM. This is because all four RAM sticks are Corsair and they all match in speed. My certainty comes from testing each pair individually—similar pairs without the others—but the issue persisted. Therefore, I think I can rule out the RAM.
P
palika20022
03-22-2021, 08:42 PM #5

Thank you for your responses. I believe it's not the mixed RAM. This is because all four RAM sticks are Corsair and they all match in speed. My certainty comes from testing each pair individually—similar pairs without the others—but the issue persisted. Therefore, I think I can rule out the RAM.

N
NuDimon
Member
77
03-23-2021, 02:38 AM
#6
It doesn't matter if the speeds are identical. Not even for the same model if they weren't produced as a factory-matched set.
N
NuDimon
03-23-2021, 02:38 AM #6

It doesn't matter if the speeds are identical. Not even for the same model if they weren't produced as a factory-matched set.

B
Boba999
Member
130
03-23-2021, 02:57 AM
#7
Mouse problem?
battery low on wireless mouse?
wireless mouse signal interference?
mouse button worn out?
Try a different wired mouse.
Show a screenshot.
(upload to imgur.com and post link)
Show a screenshot. There's important info in BSOD screen.
Did you install all the necessary drivers from motherboard manufacturer support site?
Check for unknown devices in Device Manager (yellow exclamation marks).
That's a whole different problem.
Either talk to a psychotherapist.
Or go ahead and smash your pc. All your pc problems will be gone.
😉
Ram could be a suspect. Run memtest86.
Try operating your pc with a single ram module.
GPU could be a suspect.
Remove discrete gpu and try with integrated gpu instead.
B
Boba999
03-23-2021, 02:57 AM #7

Mouse problem?
battery low on wireless mouse?
wireless mouse signal interference?
mouse button worn out?
Try a different wired mouse.
Show a screenshot.
(upload to imgur.com and post link)
Show a screenshot. There's important info in BSOD screen.
Did you install all the necessary drivers from motherboard manufacturer support site?
Check for unknown devices in Device Manager (yellow exclamation marks).
That's a whole different problem.
Either talk to a psychotherapist.
Or go ahead and smash your pc. All your pc problems will be gone.
😉
Ram could be a suspect. Run memtest86.
Try operating your pc with a single ram module.
GPU could be a suspect.
Remove discrete gpu and try with integrated gpu instead.

J
Jerryx01
Posting Freak
870
03-23-2021, 08:11 AM
#8
Thank you for the response, but I've already attempted only two identical RAM sticks together. Each identical pair was tested separately and still caused the issue. Therefore, it seems the problem isn't related to RAM.
J
Jerryx01
03-23-2021, 08:11 AM #8

Thank you for the response, but I've already attempted only two identical RAM sticks together. Each identical pair was tested separately and still caused the issue. Therefore, it seems the problem isn't related to RAM.

N
148
03-25-2021, 01:18 AM
#9
Thank you for your response.
I don't use a wireless mouse. I have two wired mice connected. Both are updated from the Asus site (specific to my motherboard).
Again, I don't believe the RAM is the issue because I tested each identical stick separately—first one alone, then removed them and tried the other pair (kit). The same problem occurred. Could it be that each pair had a defective stick? That's possible, but the chance seems low. I plan to test one stick at a time in the future.
I already ran a memory test but thought I had all four sticks installed simultaneously. I'll try running just one at a time.
The GPU was new at the time of installation, though I know even new parts can fail. I hope this isn't the cause. I've also done some benchmarking with Unigine and it worked fine. I'll attempt to run the PC using the Ryzen 5700G since it has its own GPU.
If everything fails then what's left? I don't want this problem to affect me daily.
N
nicoandreassen
03-25-2021, 01:18 AM #9

Thank you for your response.
I don't use a wireless mouse. I have two wired mice connected. Both are updated from the Asus site (specific to my motherboard).
Again, I don't believe the RAM is the issue because I tested each identical stick separately—first one alone, then removed them and tried the other pair (kit). The same problem occurred. Could it be that each pair had a defective stick? That's possible, but the chance seems low. I plan to test one stick at a time in the future.
I already ran a memory test but thought I had all four sticks installed simultaneously. I'll try running just one at a time.
The GPU was new at the time of installation, though I know even new parts can fail. I hope this isn't the cause. I've also done some benchmarking with Unigine and it worked fine. I'll attempt to run the PC using the Ryzen 5700G since it has its own GPU.
If everything fails then what's left? I don't want this problem to affect me daily.