F5F Stay Refreshed Hardware Desktop Optimal performance on x2/Half-speed configuration

Optimal performance on x2/Half-speed configuration

Optimal performance on x2/Half-speed configuration

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dat__b0i
Member
59
03-26-2019, 12:11 AM
#1
Hello, I just assembled my first PC in about ten years. Everything went smoothly and it functions perfectly except for one issue. The top M2 slot operates at half speed or double speed. My drive should read around 3.5GB/s but I only get about 1.7GB/s. According to HWiNFO or CrystalDiskInfo, it's showing Gen 3 x2 and lists x4 as the maximum capacity. I've tested using it in a different slot via the chipset and it works fine there. No BIOS settings seem to affect this, everything is set to default. Anyone else faced this problem and found a solution? My build specs: AMD Ryzen 5 3600 MSI Meg X570 Unify Sabrent 1TB NVMe (Gen 3 x4). I have the newest BIOS on my motherboard and no other drives installed except the NVMe. I also tried updating an older BIOS version, but it didn't help.
D
dat__b0i
03-26-2019, 12:11 AM #1

Hello, I just assembled my first PC in about ten years. Everything went smoothly and it functions perfectly except for one issue. The top M2 slot operates at half speed or double speed. My drive should read around 3.5GB/s but I only get about 1.7GB/s. According to HWiNFO or CrystalDiskInfo, it's showing Gen 3 x2 and lists x4 as the maximum capacity. I've tested using it in a different slot via the chipset and it works fine there. No BIOS settings seem to affect this, everything is set to default. Anyone else faced this problem and found a solution? My build specs: AMD Ryzen 5 3600 MSI Meg X570 Unify Sabrent 1TB NVMe (Gen 3 x4). I have the newest BIOS on my motherboard and no other drives installed except the NVMe. I also tried updating an older BIOS version, but it didn't help.

A
any1999
Junior Member
9
03-26-2019, 08:10 AM
#2
The x570 layout offers NVMe support as a choice for some board designs
A
any1999
03-26-2019, 08:10 AM #2

The x570 layout offers NVMe support as a choice for some board designs

K
KristiCreeper
Junior Member
8
04-01-2019, 10:13 AM
#3
I took out the drive and used a flashlight to look, but didn’t find any clear damage signs.
K
KristiCreeper
04-01-2019, 10:13 AM #3

I took out the drive and used a flashlight to look, but didn’t find any clear damage signs.

I
I_am_joseph8
Junior Member
4
04-02-2019, 03:24 AM
#4
But x570 provided multiple options for motherboard builders where the CPU interface used NVMe not X4 but X2. The details are shown in the x570 schematic. Usually they present the choice of one X4 NVMe or two X2 NVMe, or a combination with another component.
I
I_am_joseph8
04-02-2019, 03:24 AM #4

But x570 provided multiple options for motherboard builders where the CPU interface used NVMe not X4 but X2. The details are shown in the x570 schematic. Usually they present the choice of one X4 NVMe or two X2 NVMe, or a combination with another component.

T
THEBLUEBOLT
Member
212
04-02-2019, 10:21 AM
#5
Under the detailed specifications, it is confirmed that the system supports up to PCIe 4.0 x4 for the initial M2 expansion slot.
T
THEBLUEBOLT
04-02-2019, 10:21 AM #5

Under the detailed specifications, it is confirmed that the system supports up to PCIe 4.0 x4 for the initial M2 expansion slot.

B
Bring_It
Senior Member
423
04-04-2019, 02:47 AM
#6
It might not have been carried out that way.
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Bring_It
04-04-2019, 02:47 AM #6

It might not have been carried out that way.

Q
Quin5ter
Member
68
04-06-2019, 01:42 AM
#7
It looks like an unusual situation; this might indicate a production mistake. The data from HWiNFO and CrystalDiskMark confirms a capacity for x4 through the first slot.
Q
Quin5ter
04-06-2019, 01:42 AM #7

It looks like an unusual situation; this might indicate a production mistake. The data from HWiNFO and CrystalDiskMark confirms a capacity for x4 through the first slot.

R
ryder873
Member
66
04-06-2019, 03:07 PM
#8
It supports NVMe X2 with multiple SATA connections. It may operate at X4 depending on which SATA ports are active.
R
ryder873
04-06-2019, 03:07 PM #8

It supports NVMe X2 with multiple SATA connections. It may operate at X4 depending on which SATA ports are active.

A
AzyNoxx
Junior Member
19
04-06-2019, 08:54 PM
#9
You have no additional storage devices connected. There is no SATA drive and no other M2 ports available.
A
AzyNoxx
04-06-2019, 08:54 PM #9

You have no additional storage devices connected. There is no SATA drive and no other M2 ports available.

B
Banneman
Member
59
04-06-2019, 09:22 PM
#10
Hit hard on the head, maybe reach out to MSI. Need to do it regardless for the RMA.
B
Banneman
04-06-2019, 09:22 PM #10

Hit hard on the head, maybe reach out to MSI. Need to do it regardless for the RMA.

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