Optimal home internet connection
Optimal home internet connection
Hello, I’m using BT broadband with a 60 down 20 up connection. Sky TV is also installed. Recently, I replaced our old router with an ASUS DSL-AC88U because the previous Smart Hub kept switching Wi-Fi modes randomly, cutting the signal completely. This caused a lot of frustration, so we went back to the older model while trying to fix the AC88U. Once I turned on the radio setting, the issue disappeared, but I’m unsure if it will return or what else might happen. I was hoping for smooth streaming and gaming, but it’s not working as expected. Now, the Sky box suddenly lost its connection, so we’re reverting to the previous router. It’s worth mentioning we have several devices connected—four wired, six mobile phones on 5GHz, two PS4s, a Nintendo Switch, two Sky Q units on 2.4GHz, plus a Samsung tablet and a laptop. I’m seeking advice on how to address these ongoing network problems. Thanks ahead!
Any router should manage all these tasks, but what’s really going on? I see the Wi-Fi deciding to shut itself off, which doesn’t make sense, but it can happen. For downloading and streaming games, are they functioning properly? How close are the external antennas to the router? Would connecting them directly affect performance compared to Wi-Fi? What’s the size of your home in square feet?
Download and play games isn't recommended—signal strength drops sharply to over 200, making many titles impossible to enjoy. The router is roughly five meters away from the signal box, passing through two walls (with a door in between). It supports up to four ports, though we discovered the switch is even more problematic. The space covers about 720 square feet.
60/20 offers decent performance. I've maintained 75/10 for many years. A few aspects I'd review. First, verify if the router needs a firmware update—software glitches often lead to odd problems and this should resolve them. Second, wall thickness plays a role, but material quality is more important. Use dense materials such as brick or concrete, which hinder WiFi signals. Ideally, position the router high, like on a shelf, to improve signal strength. Finally, employ WiFi analyzer apps to detect nearby networks using the same channels.
Speed is smooth overall, though there’s occasional high ping during downloads. The firmware is completely up to date. It can sometimes get stuck in a brick wall, but I still connect to the signal just fine—even from four walls away from the router. The WiFi analyzer indicates we’re the only device on the 5GHz band, with a minor overlap in the 2.4GHz area.
It might be a faulty router. A new device doesn't guarantee it was in good condition at the time of purchase.
Well, more users accessing the connection at once slows each person’s speed. Traffic spikes between you and your ISP, just as it does on your local network. I’d expect ping times to rise. Some routers struggle under heavy load. This is based on personal experience, but for a reason, smartphone Wi‑Fi often works better even in weak signals. Not a perfect test, since phones switch between cellular and WiFi depending on strength. Try using the 5GHz band whenever possible. If any device connects via 2.4GHz on a crowded channel because of interference, expect poor performance. Plus factors like walls or microwaves, other appliances can complicate things.
Understands completely—just seeking a solution to the slowdown from numerous users. Useful to hear. Believe the Sky Q is limited to the 2.4GHz frequency.