Only a single RAM slot is functioning properly. Would you require a replacement motherboard?
Only a single RAM slot is functioning properly. Would you require a replacement motherboard?
You're experiencing boot issues because your PC only boots when one RAM stick is correctly seated. The orange light on the motherboard indicates a problem with the RAM slot. Check if the sticks are properly aligned and try different positions. If the issue persists, the RAM slots might be faulty, suggesting you need to replace the motherboard.
The problem might lie with the specific memory slot or channel. If only one slot is affected, like A2, you likely need a new motherboard. If multiple slots are impacted, it could be a faulty CPU pin, a dead controller, or a failing motherboard. Which slot isn’t working?
I don't have the exact names of the slots, but we can refer to them as B1A1B2A2. The only slot that works is the A2 one. Placing a stick in A1 and A2 together won't start it. Putting a stick just in B2 also fails. If I use a stick in B1 and B2, it still doesn't boot. In the tests, the CPU performs well while managing temperatures, but I can only handle one stick at a time.
For reference, the slot labels follow the order A1 A2 B1 B2 on that board, but I'm using your original names for now. The B2 slot (actually B1) isn't starting when it should, which is typical for the B1 (really A1) slot too. I'd start with troubleshooting a dead memory channel—reseat the CPU, clean the socket and CPU pads, and inspect pins for bending. If you have a photo of the socket, share it. If bending doesn't help or pins look intact, it might be a bad memory channel on the motherboard. A faulty CPU is less likely but still a possibility.