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I’m unsure if I’m in the right place. I’m currently using Mediacom as my ISP. Even though they’re known for outages, my friends’ connections stay stable when theirs are down, and they also use Mediacom. I checked the cabling and everything seems fine. I have some experience with networking both inside and outside homes or businesses, but I’d appreciate a second opinion. The distance from my cable box to my house is about 80 feet, which is quite long. My internet is cable, and I’m considering amplifiers as a solution, but I don’t want to spend money on something that might not work. Would you suggest getting an amplifier? My modem is a Thomson model and my router is a Nighthawk; reboots rarely solve the issue. Any advice would be helpful. I’m likely to call a technician soon, but I’d rather try myself first. I’m at work all week, and they usually won’t come on weekends—really frustrating. I don’t want them there when I’m not around, and my network setup is too complex for me to rely on others. Thanks!
AMP solutions won't work for you. Cable modems need to operate within a specific signal standard. Even though an AMP might boost your downstream connection, it could harm your upstream signal. It seems your modem is missing some requirements. A simple test involves visiting 192.168.100.1 via a web browser—this will show the modem’s diagnostic info. Compare it with the guidelines on this site: https://www.dslreports.com/faq/5862. If you’re frequently dropping out of the acceptable range, your modem might be near its limits. Signal strength can fluctuate by up to 3dB throughout the day due to temperature changes. If you see yourself outside the normal range, contact your ISP. You can also verify connections are secure and check for uncorrectable errors. A few errors are fine, but many could signal interference issues in your cable setup. In such cases, reaching out to the ISP is advisable for further troubleshooting.
I reside in the countryside and have just two choices. Before AT&T Uverse they only provided up to 13mbps, which isn’t sufficient for my setup of 31 devices (excluding guests) plus servers. Their infrastructure hasn’t been improved or updated since 2006; those outdated copper DSL lines are likely faulty, making a stable 13mbps download nearly impossible. My sole alternative is Mediacom offering 260mbps on my current plan—or better yet, satellite service at just 1mbps download speed. I’ll be ready to make a call if Donut reports any developments.
Your forward path max is around -0.6dBm while the return is 39.8dBmv. It seems okay at first glance but I’ll share a diagram. I’m not sure which path is forward or reverse, but I think forward means download and reverse means upload. I’ve noticed that when it’s hot—usually 75-80°F—I don’t activate the A/C until it hits 81°F. That could be why overheating is a concern. I’ve ordered an Arctic USB fan just in case.
Only one main connection exists. It seems you're experiencing some technical issues. The modem might be overheating, though it's difficult to confirm.
I'll review the database again when temperatures rise. The overheating suggestion came from Mediacom's "21 things to do for stable internet." I'm not sure if it's accurate, but just to be cautious. My router and modem are placed inside a fanless server cabinet, positioned at the top where heat accumulates. They sit on top of my network switch, with a PoE switch beside them for my access points. All this close packing might contribute to the issue. Hopefully, the fan will help!